Need extra help installing your Ooma Hub or Telo system? Let us know.
#36705 by Pctek4456
Thu Dec 10, 2009 9:11 pm
For those who are having issues with internet connectivity after installing the ooma hub into one of the 4 ports on your router make sure to configure your ooma hub to

1. USE ITS BUILT IN MAC ADDRESS - You should be able to configure this by connecting your PC to the HOME port on the ooma hub and entering setup.ooma.com into your web browser.

2. Power off and reboot all your equipment.

I had this same problem and everything is working fine now. The MAC address the ooma used was the same as my router therefore all devices could not communicate with the internet. Hope this helps everyone!

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