Need extra help installing your Ooma Hub or Telo system? Let us know.
#36460 by Oremus
Wed Dec 09, 2009 3:07 am
I have found that after configuring my network as suggested by Ooma, i.e. modem-telo-router, that I can no longer http over to my modem to access its configuration. The modem's IP address does not exist from behind the Telo, however, if I connect a laptop directly to an available modem port I can access the configuration using the IP address I previously assigned. Any suggestions to pass through the Ooma to the modem?
#36474 by Aveamantium
Wed Dec 09, 2009 7:35 am
Put the IP assigned by the telo to the router in the telo's DMZ field. Should be able to access the config page of the Telo by going to setup.ooma.com.
#36563 by Oremus
Thu Dec 10, 2009 4:13 am
As I was looking at the Telo setup again I noticed that the modem's IP was not within the range of the Telo's DHCP, therefore, the Telo probably would not be able to route me to the proper IP. Reconfiguring the Telo DHCP should allow me access to the modem. If not, then the DMZ suggestion should help.

Thanks for the suggestions. They got me to slow down and let the brain register what the eyes were seeing!

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