Since I couldn't get the network to work, I removed the Hub from between the modem and the router and hooked it into one of the open ports on the router. Since the network is secured, I'm assuming the Hub won't be able to connect to the router until the password is entered - but I don't know where/how to do that.
And, if you haven't already guessed - I am totally NOT a techie - so please be gentle.
The last part about ooma not being able to connect to your router is wrong. You wireless router is protected by the wireless security password, but a direct connection should work with no security password. You should be able to connect and go. You may need to reboot modem, router and ooma to refresh everything.
There shouldn't be any reason the hub takes the "wireless" down unless you are using older cordless phones, the non dect 6 kind. If you are try using a corded phone and see if the wireless stays up.
If you mean that ooma takes the wireless AND the internet down, then there are some settings within ooma that need to be changed.
I actually prefer ooma to be connected into the router (as you would a pc). I've had it this way for almost a year and it works great.
Edited to say that I have used mine the same way Wayne suggested and that works great too.
Thank you for taking pity on me !
I went back and tried the process again except that I changed out the cordless phone for a corded phone - with the same result. I've been re-booting everything (from the modem out) every time, so that shouldn't be the problem. To provide more detailed info, when I put the Hub between the router and modem I can see my wireless network on my laptop, but I can't access the internet via my network with my laptop. Everything comes back online as soon as I remove the Hub.
When I plug the Hub directly into the router the Hub isn't recognizing that it has any internet connection (the 1,2, envelope and trash can are all showing red lights, and the indicator light is flashing red). I thought my problem with this connection was the router password - now I have no clue.
I also have a couple of Tivo dvrs on the wireless networks - but they only update during the middle of night (and I haven't been running any transfers) and I've already gone so far as to disconnect each of the adaptors but it doesn't seem to make a difference with either configuration.
Setup the network as such.
Modem to OOMA (WAN) -> OOMA (Network) to Router (WAN port)
In the router settings ensure that you have assign IP dymanically checked.
What you want to do is, let Ooma assign the IP to the router. Then from there on you can have the router assign the IP's to your individual LAN components.
where the Ooma device sits between your modem and router.
There is nothing wrong with your Wireless network, since you can connect to it. You losing connection once you hook up Ooma suggests either the Ooma device is not assigning the IP to the router or your router is not set to receive it.
This can happen if you had set up a static IP for the WAN port on your router.
Thats why you should have it set up to dynamically.
BTW what is your wireless router model? I can look up the manual and go from there.
edit: oops nevermind see the model, looking up manual.
First off you are using Cable right? I'm pretty sure I read you right. But this is a huge deal because if you are using DSL then you need to configure PPPoE and that is why you can't connect when you put the Ooma in between. But if you are using Cable you shouldn't require to do anything...
Anyways verify these settings:
Goto the web based utility of your router usually 192.168.1.1 (if you didn't mess with the IP)
under Basic Setup tab
for Internet Connection Type ensure that Automatic Configuration DHCP is selected
under Router IP address
Local IP Address: 192.168.1.1
Subnet mask : 255.255.255.0
DHCP Server Enabled
Rest you can leave it to whatever you have right now. Default should be:
Starting IP Address 192.168.1.100
Max Number of DHCP users 50
Let me know how things go.
You need to transfer all those settings over to the Ooma hub.
Because Ooma needs to make the connection to the Internet and not the router anymore.