VIEW TOPIC

it worked for several months and then suddenly the tab was orange and it has not worked since.

Have tried different jacks, etc. I even went directly from hub to scout with the same result.

No other lights or indicators.

Anyone have any idea what the issue may be?

I am having the same issue. Would love to know what can be done to resolve this issue.

Usually an orange tab indicates a hardware failure on a Scout - I'd send a note to ooma Support to check if a replacement unit is needed.

What is the best way to put a three way phone splitter on a jack that is connected to the Ooma hub? Maybe this is also causing some of my issues if I am not hooking this up correctly. Thanks!

Usually an orange tab indicates a hardware failure on a Scout - I'd send a note to ooma Support to check if a replacement unit is needed.

I spoke to ooma Tech Support and indeed it was a HW failure.

They are sending a new scout.