murphy wrote:You turned off it's power while it was in the middle of an update and scrambled it's brains.
With the next one plug it in and don't touch it until all of the lights are blue for at least 1 minute.
It could be as long as an hour.
At that point push the center symbol on the top row (sun). All of the lights should go out.
Press the sun again and all of the lights should come back on.
If that works you can hook a phone to the phone jack and get a dial tone.
OK, if that's the case, it *really* needs to be prominently displayed in the instructions. The behavior I was getting initially was flashing blue Ooma logo. That is not described ANYWHERE in the instructions. If that's the indication that a firmware update is happening, it really needs to be very clear from the instructions that you should not power it down.
In the absence of clear instructions, one of the first things you try to fix nearly any malfunctioning device is to turn it off.
Like, seriously, they should fire their copy-writer or something, because I can't be the only person that's bricked the thing like this. And fire the engineers that decided that there would be no decent way to do a restore in the case of this sort of failure.
OK. Done being cranky. It *is* possible that I just had an inherently bad device. And regardless, my replacement is on its way.