1. Installed hub about 9/24/09 without problems. Using existing landline until number ported. Received and made calls without problems (likely associated with landline).
2. Thurs., 10/8/09, husband tells me about 5-6 incoming calls throughout the day, but when he picks up no answer.
3. Fri., 10/9/09, unable to make outgoing calls. Landline dead. Call to Ooma customer service that evening; October 8 stated as the estimated date of porting (after much hamming and hawing by the customer rep). No email response from IT about porting completion, despite promise, as of Sun., 10/11/09.
4. Sat., 10/10/09, incoming calls going through as I called from my cell phone to landline number, but husband tells me much static and hearing voices in the background.
I've tried rewiring but it has caused much frustration with other computers that I will hold for now. Current wiring status:
-- Ooma wall port connected to phone line outlet.
-- Ooma phone port connected to cordless phone base.
-- Ooma modem port connected to a port on the router (not the labeled Ethernet 10baset).
-- Ooma home port not connected.
-- Ooma power port connected to electric outlet.
Thanks so much in advance for any suggestions, advice, and moral support!
What cordless phone system do you have? What router do you have?I have VTech Dect 6.0 phone, new about 1 month ago. Router is Cisco Soho series router. I've a Cisco Linksys wireless connected to the router too.
how is the ooma connected to your ISP ?...Ooma modem port connected to a port on the router (not the labeled Ethernet 10baset...
modem - ooma - router
modem - router - ooma