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Hello,
How do i know when telo's has completed its software upgrade? I started installation about 20 minutes ago and currently all the lights on its dashboard (top) are lit blue.

Thanks.

ashboard? Check to see if you can make a call.

Also, plug a computer into the Home Netork port and go into setup.ooma.com and see wha the version says on the status page.

On the Telo web interface, page Status, it said

Device Status - Rev: 1.29738

It's the lastest firmware of the Telo.

PS.
If the Telo is in front of the router, point your browser to http://setup.ooma.com or http://172.27.35.1

If the Telo is behind of the router, temporary connect a pc to the Telo HOME port to do it. Optional, go to the Advanced page and copy the HOME port ip address into the Telo DMZ. This will allows access from with in your LAN using the Telo MODEM port ip address(assigned by the router)

Please see the two screenshots. Firmware has not been updated.

ScreenHunter_02 Oct. 08 22.45.jpg (21.09 KiB) Viewed 4391 times

ScreenHunter_01 Oct. 08 22.38.jpg (20.21 KiB) Viewed 4391 times

try doing a device reset

Is there a proper way of resetting ooma other then just pulling the plug? because thats what I did. Firmware number is still the same. ooma is connected directly with cable modem.

I would leave it plugged in over night and check in the morning. Ooma does the updates in "waves" and they may not have gotten to you yet.

Wayne

Is there a proper way of resetting ooma other then just pulling the plug? because thats what I did. Firmware number is still the same. ooma is connected directly with cable modem.

Mine hasn't updated yet either... Like Wayne said, check in the morning and my guess is we'll both be updated!