Can't install, Ooma logo off.

Need extra help installing your Ooma Hub or Telo system? Let us know.
Post Reply
tylercarroll
Posts: 3
Joined: Wed Oct 07, 2009 6:22 pm

Can't install, Ooma logo off.

Post by tylercarroll » Wed Oct 07, 2009 6:24 pm

I'm trying to install my Ooma Telo and I can't get it to work. The Ooma logo light is totally off but the Reverse, Stop, Play and Forward lights are on.

What does that mean?

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Can't install, Ooma logo off.

Post by Groundhound » Wed Oct 07, 2009 6:34 pm

It may take awhile to download the latest firmware, give it about 20-30 min.

tylercarroll
Posts: 3
Joined: Wed Oct 07, 2009 6:22 pm

Re: Can't install, Ooma logo off.

Post by tylercarroll » Wed Oct 07, 2009 6:56 pm

Shouldn't it be blicking if it is downloading the update?

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Can't install, Ooma logo off.

Post by WayneDsr » Wed Oct 07, 2009 6:59 pm

It actually stays off for awhile during the update. But as Groundhound says, it should only take 30 minutes or so, unless you have a slow or busy internet connection.

Wayne

tylercarroll
Posts: 3
Joined: Wed Oct 07, 2009 6:22 pm

Re: Can't install, Ooma logo off.

Post by tylercarroll » Wed Oct 07, 2009 7:17 pm

You were right, that was it. Works great now.

User avatar
southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Can't install, Ooma logo off.

Post by southsound » Wed Oct 07, 2009 9:14 pm

Glad to hear that it's working well now! Welcome to ooma and to the forums. Lots of great people here! :cool:
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

Post Reply