Need extra help installing your Ooma Hub or Telo system? Let us know.
#23693 by WayneDsr
Sat Oct 03, 2009 7:47 am
Plug the ooma hub directly into the router as you would a pc. (that's what behind the router means)
Reboot everything. Starting with modem, router, then ooma.


EDIT: oops, looks like we posted at the exact same time groundhoud!
#23698 by southsound
Sat Oct 03, 2009 8:18 am
wagnermendel wrote:I take it you are on a break, or left for the day?

Actually, both Groundhound and WayneDSR are users like yourself. Most of us on the forum are here just to help other users and although we collectively have a lot of great advice and information, we're not on ooma's payroll. I don't know about groundhound but I'm going to assume that WayneDSR is taking a break to enjoy some of his wife's wonderful walnut brownies!

You are in good hands - but lest we all forget, welcome to ooma! :cool:

edit: missed Groundhound's post. So there you have it.
#23701 by WayneDsr
Sat Oct 03, 2009 8:35 am
Ok, I'm back, (wiping the brownie crumbs off my face..)
If ooma still doesn't work and you're connected to the router:
Are you getting internet through your router?

If ooma is still not working try a hard reset.
Unplug the ooma hub from the power.
Hold down the blue/red ooma tab. (yep, its a switch)
While holding down the ooma tab, plug the power cord in.
Continue holding the tab down for 30 seconds. Ooma will be blinking red and reseting.
After 30 seconds release tab. Ooma will be set back to factory default.


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