I've got 2 landlines and only one Ooma hub hooked up (I have a scout, but it's not connected...that's another question)
I have only registered one of my landlines with ooma.
When I'm not on the phone, voicemail works just fine. When I'm on a call on line one (the ooma line) I hear the beeps but the call won't go to voicemail. This is a business line and all callers get is ringing...no answer.
also, if I try to answer the call waiting from another phone in the house, all I get is the ooma second line.
Can I do anything? It could be a dealbreaker.
Here is my system: ATT modem/router ---ooma---2 line cordless panasonic phone.
I have my second landline coming from a splitter and not interacting with ooma.
I appreciate all help. I've had ooma since the beginning but didn't realize this was happening until recently, and haven't had time to address it.
Let us know how things work out!
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
Since your second line is a landline not going thru ooma you won't be able to utilize ooma's voice mail or call waiting. For your second line to utilize ooma you need to port that number to ooma as well.
My second landline, which is not going through Ooma, is not used. Basically, we're just not ready to dump it yet. Using it for a fax right now and an occasional incoming from someone who has that number. It's kind of irrelevant to this discussion, EXCEPT that it's the reason that all of our phones are 2 line phones.
The real problem is, I think, just with my one landline which is an ooma number. 0001.
[0001 comes to a 2line panasonic base or remote receiver from the Ooma hub. Voicemail works fine if I'm not on a call.
When I AM on a call on 0001 and I get another call to that same number, I hear a callwaiting signal. I want Ooma voicemail to pick up that call.
Is that possible?
sorry to be dense about this. I'm not tech deprived or naive, I'm just missing something here about Ooma's capabilities or my wiring maybe.
I appreciate all your help with this. Please keep it coming.
I would connect the scout directly to the hub via their WALL ports. Put them side by side. This way you have the ability to hit the voice mal envelope on the scout when you are on a call on line one and a call comes in and rings on the scout (line 2) and vise versa.
You could even connect the phone jack on the Scout to your second line of your 2 line phone as well.
I'll try it a little later and will let you (and anyone with the same problem know if it worked.)
I'll also post a couple of other issues I have... you've been very helpful. and patient. thanks again
- Dennis P
- Ooma Moderator
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- Joined: Fri Apr 25, 2008 9:09 am
- Location: Palo Alto, CA
?? Thank you for responding, but now I'm more confused. I thought I had the answer.