can't make outgoing call via house phone jack

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Posts: 1
Joined: Thu May 16, 2013 9:59 am

can't make outgoing call via house phone jack

Post by vkwman » Thu May 16, 2013 10:46 am

I tried to run a line from my house's phone jack to the Ooma. I can only receive incoming calls but can't make any outgoing calls with all the handsets around the house. I called AT&T and they said they already have my landline disconnected. My landline doesn't have a dial tone when I tested. I looked at the NIB, the line is still physically connected. Do I have to disconnect the landline the physically in order to make the outgoing calls. It's strange that it works with incoming calls but not outgoing now. I recently upgrade my DSL to Uverse.

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Location: Greater Seattle

Re: can't make outgoing call via house phone jack

Post by lbmofo » Thu May 16, 2013 10:47 am

You need to disconnect your house wiring from the telephone company.

In most cases, you just unplug the modular plug(s): viewtopic.php?t=14206#p99167
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