Could not port my number

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brandtj1
Posts: 1
Joined: Mon Apr 08, 2013 9:02 am

Could not port my number

Post by brandtj1 » Mon Apr 08, 2013 9:07 am

I tried to port my phone number and I got a message stating that I may not be able too. It left a phone number and the phone number led me to this web page forum. My phone company said I could port my number so please tell me how I should port my number.

Thanks,

JB

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Could not port my number

Post by lbmofo » Mon Apr 08, 2013 9:22 am

Call customer service and ask for the porting department, they will give you a straight answer. The other carrier telling you your number is portable is accurate too (maybe just not to Ooma for now). This maybe a case where you have to wait a bit for your number to be portable to Ooma.

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