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#105736 by General_T
Sat Jan 26, 2013 10:52 am
Hi,

My Ooma phone will ring shortly after I hang up - no one there - it just rings back from the number I was just on. Doesnt seem to do it always but a fair number of times.

Anyone know why it does this and how to correct it?


Thanks
#105739 by thunderbird
Sat Jan 26, 2013 11:21 am
General_T wrote:Hi,

My Ooma phone will ring shortly after I hang up - no one there - it just rings back from the number I was just on. Doesnt seem to do it always but a fair number of times.

Anyone know why it does this and how to correct it?


Thanks

Seems like this problem has come up before. Maybe if you power off the Ooma device for one hour, then repower the Ooma device, it may help. Powering off the Ooma device for around an hour allows for the Ooma servers to rebuild/repair your Ooma profile.
#105740 by murphy
Sat Jan 26, 2013 11:33 am
This can happen if you bounce the button when you hang up the phone.
It is interpreted as a flash which switches to line 2 and puts line 1 on hold.
Then line 2 is hung up and after a delay line 1 rings back to let you know the line is still on hold.

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