Phone Rings After Hanging Up

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General_T
Posts: 3
Joined: Sat Jan 19, 2013 12:18 pm

Phone Rings After Hanging Up

Post by General_T » Sat Jan 26, 2013 10:52 am

Hi,

My Ooma phone will ring shortly after I hang up - no one there - it just rings back from the number I was just on. Doesnt seem to do it always but a fair number of times.

Anyone know why it does this and how to correct it?


Thanks

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Phone Rings After Hanging Up

Post by thunderbird » Sat Jan 26, 2013 11:21 am

General_T wrote:Hi,

My Ooma phone will ring shortly after I hang up - no one there - it just rings back from the number I was just on. Doesnt seem to do it always but a fair number of times.

Anyone know why it does this and how to correct it?


Thanks
Seems like this problem has come up before. Maybe if you power off the Ooma device for one hour, then repower the Ooma device, it may help. Powering off the Ooma device for around an hour allows for the Ooma servers to rebuild/repair your Ooma profile.

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Phone Rings After Hanging Up

Post by murphy » Sat Jan 26, 2013 11:33 am

This can happen if you bounce the button when you hang up the phone.
It is interpreted as a flash which switches to line 2 and puts line 1 on hold.
Then line 2 is hung up and after a delay line 1 rings back to let you know the line is still on hold.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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