Previous Ooma Feature now broken / changed after update

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Tom
Ooma Moderator
Posts: 4328
Joined: Sat Sep 05, 2009 8:07 am

Re: Previous Ooma Feature now broken / changed after update

Post by Tom » Tue Dec 11, 2012 8:40 am

dial *#*#001 or check setup.ooma
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cjbischoff
Posts: 7
Joined: Thu Dec 13, 2012 5:18 am

Re: Previous Ooma Feature now broken / changed after update

Post by cjbischoff » Thu Dec 13, 2012 5:19 am

How do I force an firmware/software upgrade? I have power-cycled the device several times - nojoy.
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thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Previous Ooma Feature now broken / changed after update

Post by thunderbird » Thu Dec 13, 2012 5:49 am

cjbischoff wrote:How do I force an firmware/software upgrade? I have power-cycled the device several times - nojoy.
Contact Ooma Customer Suppport, ask for third level support and tell them what you need:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
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Tom
Ooma Moderator
Posts: 4328
Joined: Sat Sep 05, 2009 8:07 am

Re: Previous Ooma Feature now broken / changed after update

Post by Tom » Fri Dec 14, 2012 12:25 pm

How do I force an firmware/software upgrade?
Your unit now has the latest software release.
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