Need extra help installing your Ooma Hub or Telo system? Let us know.
#102120 by murphy
Thu Oct 25, 2012 6:08 am
It will work fine but first you MUST disconnect the incoming phone line(s) that used to provide service from a brick & mortar phone company. Even with the service disconnected there is voltage on the incoming wires.
#102121 by atomarchio
Thu Oct 25, 2012 6:28 am
There's a single phone line in my basement connected to the Time Warner VoIP device. So all I need to do is disconnect from their device and plug into yours? If so, that would populate of the phone similar to what I have now?

Do I need to purchase any additional OOMA producs for this feature?
#102122 by lbmofo
Thu Oct 25, 2012 6:35 am
If you have cable phone service, chances are they've isolated your house wiring from the phone company before they installed their phone service. Where your cable device feeds the walljack with cable phone service, you can connect Ooma's "phone" port to the same walljack (instead of the cable device feeding this walljack) and you'd have Ooma dialtone everywhere in the house like you did with cable phone.

You can read up on house wiring and distributing Ooma dialtone here: viewtopic.php?t=13354
#102126 by atomarchio
Thu Oct 25, 2012 7:26 am
Am I able to use the voicemail on my existing Panasonic telephone? Or am I required to use OOMA's voicemail feature?

If I can use the Panasonic phone voicemail, can I retrieve the voicemail remotely by dialing my home number and hitting the code while the message is playing?

Please clarify. Thanks.
#102127 by cjj
Thu Oct 25, 2012 7:38 am
You can use use your Panasonic voicemail as usual. but you have to go into ooma voicemail preferences and set the ooma voicemail to answer AFTER your Panasonic (>6 rings or whatever), that way the ooma voicemail will never answer since your panasonic will answer first. You can retrieve messages remotely on the panasonic no problem, there is really no change in how your phone behaves.
#102128 by lbmofo
Thu Oct 25, 2012 7:38 am
You can set the number of rings before vm pick up for Ooma longer than your local answering machine so that your local answering machine picks up before Ooma vm. You may still get some Ooma VM sometimes (if Ooma is offline, or you don't answer call waiting calls).

Incoming DTMF is supposed to work (for inputting codes to retrieve your local VM remotely) but some folks reported this not working.

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