Cannot access either http"// or htp://172.27.3

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Posts: 6
Joined: Thu Jul 12, 2012 11:01 am

Cannot access either http"// or htp://172.27.3

Post by sparkyguy3809 » Thu Jul 12, 2012 11:36 am

Newbie to Ooma Tele, so please be gentle with me . . .

Configuration: CATV Modem - 802.11 Router - Ooma Tele
Nopte: Ooma Tele is directly cat-6 copper-connected to the router, it is NOT over the 802.11 wi-fi.
Ooma activation procedure seemed to go as expected.
Here is my issue:
I prefer to manually set all my IP's on my home network (over a dozen devices) because I'm old-school and like to know how all my hardware is configured.
When I attempt to log into ooma at either of OR I'm getting a 404 error. Suggestions? Prior to posting, I've tried using two different PC's on my home network, both with and without firewalls turned on so I don't believe it is getting bolcked. Both PC's I tried are on the wireless network. To gain access to Ooma Tele, is it necessary to be on the copper-side of the router?

Thanks in advance to any help offered.

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Joined: Mon Nov 08, 2010 4:41 pm

Re: Cannot access either http"// or htp://172.27.3

Post by thunderbird » Thu Jul 12, 2012 11:41 am

If your connection is Modem-Router-Ooma, temporarily connect a network cable from your Ooma device Home port, to the wired LAN port of a computer. Temporarily turn off Wi-Fi in the computer, if turned on. Reboot the computer. Access your Ooma Setup pages by typing in your computer browser window. The Ooma Setup pages open.

Posts: 153
Joined: Wed Dec 16, 2009 8:28 am
Location: Maryland

Re: Cannot access either http"// or htp://172.27.3

Post by 2spirit » Thu Jul 12, 2012 1:51 pm

For convenience, once in the Ooma Setup page, under the Advanced Tab you can set a port forwarding rule to forward port 80 to and then you will be able to get to the Setup page from any computer on your network by typing in the IP address you have assigned to the Telo.
Telo w/ 2 Ooma Handsets
Annual Premier Subscriber

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