Need extra help installing your Ooma Hub or Telo system? Let us know.
#97685 by sparkyguy3809
Thu Jul 12, 2012 11:36 am
Newbie to Ooma Tele, so please be gentle with me . . .

Configuration: CATV Modem - 802.11 Router - Ooma Tele
Nopte: Ooma Tele is directly cat-6 copper-connected to the router, it is NOT over the 802.11 wi-fi.
Ooma activation procedure seemed to go as expected.
Here is my issue:
I prefer to manually set all my IP's on my home network (over a dozen devices) because I'm old-school and like to know how all my hardware is configured.
When I attempt to log into ooma at either of http://setup.ooma.com OR http://172.27.35.1 I'm getting a 404 error. Suggestions? Prior to posting, I've tried using two different PC's on my home network, both with and without firewalls turned on so I don't believe it is getting bolcked. Both PC's I tried are on the wireless network. To gain access to Ooma Tele, is it necessary to be on the copper-side of the router?

Thanks in advance to any help offered.
#97687 by thunderbird
Thu Jul 12, 2012 11:41 am
sparkyguy3809:
If your connection is Modem-Router-Ooma, temporarily connect a network cable from your Ooma device Home port, to the wired LAN port of a computer. Temporarily turn off Wi-Fi in the computer, if turned on. Reboot the computer. Access your Ooma Setup pages by typing http://172.27.35.1 in your computer browser window. The Ooma Setup pages open.
#97702 by 2spirit
Thu Jul 12, 2012 1:51 pm
For convenience, once in the Ooma Setup page, under the Advanced Tab you can set a port forwarding rule to forward port 80 to 172.27.35.1 and then you will be able to get to the Setup page from any computer on your network by typing in the IP address you have assigned to the Telo.

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