Need extra help installing your Ooma Hub or Telo system? Let us know.
#97130 by SpiritualPoet
Sat Jun 23, 2012 5:53 am
I have a new wireless router replacing the old one and my password and username to it have changed. How do I get the Ooma wireless adapter to recognize the new username/password to the new wireless router? :?:
#97132 by murphy
Sat Jun 23, 2012 6:33 am
The wireless adapter does not use the router's user name and password.
Log into the router and set the wireless mode and wireless key to match what was in the old router.

Or

Connect a computer to the Telo's Home port and delete the current wireless configuration and then create a new one.
#97136 by SpiritualPoet
Sat Jun 23, 2012 11:07 am
None of this works. I had the ISP restore my username and password to what the Ooma knew it as and even then it won't work. I will call Ooma on Monday during normal operation hours for assistance.
#97139 by thunderbird
Sat Jun 23, 2012 3:10 pm
SpiritualPoet wrote:None of this works. I had the ISP restore my username and password to what the Ooma knew it as and even then it won't work. I will call Ooma on Monday during normal operation hours for assistance.

You set the User Name and Password in the Wi-Fi section of your Router. That is the User Name and Password that you use in Ooma Setup>Wireless.
Also reference topic: viewtopic.php?f=2&t=12539&hilit=wireless+dongle+wi+Fi

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