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#89893 by kargo27
Tue Nov 22, 2011 5:06 pm
One more question.

I have a DLink DGL4500 gaming router and I'm running my Telo wirelessly, using the adapter.

My router is phenomenally stable unless I use this Telo. Then I get the following errors which eventually result in a router reboot. Any suggestions?

[INFO] Tue Nov 22 18:57:54 2011 UPnP renew entry 255.255.255.255 <-> 97.94.216.75:49182 <-> 192.168.0.194:49182 UDP timeout:-1 'Teredo'
[INFO] Tue Nov 22 18:56:29 2011 Above message repeated 2 times
[INFO] Tue Nov 22 18:56:06 2011 1: Wireless system with MAC address 581FAA098B55 disconnected for reason: Received Deauthentication

This is way beyond my scope of understanding.
#89895 by thunderbird
Tue Nov 22, 2011 5:37 pm
kargo27 wrote:One more question.

I have a DLink DGL4500 gaming router and I'm running my Telo wirelessly, using the adapter.

My router is phenomenally stable unless I use this Telo. Then I get the following errors which eventually result in a router reboot. Any suggestions?

[INFO] Tue Nov 22 18:57:54 2011 UPnP renew entry 255.255.255.255 <-> 97.94.216.75:49182 <-> 192.168.0.194:49182 UDP timeout:-1 'Teredo'
[INFO] Tue Nov 22 18:56:29 2011 Above message repeated 2 times
[INFO] Tue Nov 22 18:56:06 2011 1: Wireless system with MAC address 581FAA098B55 disconnected for reason: Received Deauthentication

This is way beyond my scope of understanding.

First:
Make sure that the Ooma Telo is placed at least four feet away from your Router.

Second:
Make sure you have a minimum Wi-Fi security level set in your Router. WPA2 is recommended.

Third:
Create a DHCP Reservation in your Router for the Ooma Telo; reference you Router Owner's manual for procedure. I believe the Router will ask for the MAC address of the Ooma Telo wireless device.

You can find the MAC address of the Ooma Telo Wireless device by accessing Ooma Setup.
Access Ooma Setup by temporarily connecting a network cable from the Ooma Telo Home port, to the wired LAN port of a computer. Temporarily turn off Wi-Fi in the Computer, if Wi-Fi is turned on in the computer. Restart your computer. Type http://172.27.35.1 in your computer browser window. The Ooma Setup pages opens. Click on the Status tab, then the Ports tab. Across from Hardware Address to the right, under the Wireless Port column, the MAC address of the Wireless Wi-Fi dongle is shown. This is the MAC address that you will create DHCP Reservation with a permanent lease, in your Router, for the Ooma Telo.
#89896 by kargo27
Tue Nov 22, 2011 6:05 pm
TB,

I'm sorry, I should have said that I've done all of that already. I can configure a router but those error logs are what's out of my league.

Do I need to forward any ports?

I think that "Teredo" has to do with IPv6 and my router isn't set up for that.

EDIT: I set all the wired and wireless adapters to IPv4 only and will see if that makes a difference. I was instructed to do that. Now I'll wait and see.
#89898 by kargo27
Tue Nov 22, 2011 6:22 pm
I think all is good.

I did do a factory reset and so I'm still getting some "Teredo" errors but it's from my wife's notebook not from the Telo reserved address.

Thank you, TB. I'll now chase that notebook error and see if I can resolve it.

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