NO OOMA?? Is Ooma down and out?

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wowser
Posts: 7
Joined: Sun Dec 21, 2008 11:49 am

NO OOMA?? Is Ooma down and out?

Post by wowser » Mon Apr 13, 2009 10:16 am

All of a sudden I have no phone service. Both 1 and 2 lights are red, red status bar, have great internet connection too. Support phone line is busy and I can't sign in. What's going on at Ooma? Anyone else have problems today? I am in Southern Cali.

chrisnck
Posts: 5
Joined: Fri Nov 21, 2008 3:31 pm

Re: NO OOMA?? Is Ooma down and out?

Post by chrisnck » Mon Apr 13, 2009 10:20 am

Just got the same thing im in boston hope it's nothing big.

suntanjam
Posts: 15
Joined: Thu Feb 05, 2009 12:28 pm

Re: NO OOMA?? Is Ooma down and out?

Post by suntanjam » Mon Apr 13, 2009 10:27 am

Also down in New Jersey. Funny, I spoke with customer service this morning about something simple and I asked him how OOMA was doing business wise. He said they were doing great and that they just celebrated their 20,000th customer. Doesn't sound like a big number to me unless he meant 200,000.

NLight95
Posts: 7
Joined: Tue Mar 10, 2009 7:47 pm

Re: NO OOMA?? Is Ooma down and out?

Post by NLight95 » Mon Apr 13, 2009 10:30 am

The service has been down since at least 2:00 PM here (when I made my first call today). I'm in Maine.

Has anyone contacted ooma support to see what the cause is and perhaps when they plan to be back up?

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: NO OOMA?? Is Ooma down and out?

Post by WayneDsr » Mon Apr 13, 2009 10:32 am

Check the first post in Service Status:
http://forums.ooma.com/viewtopic.php?f=10&t=26

Wayne

NLight95
Posts: 7
Joined: Tue Mar 10, 2009 7:47 pm

Re: NO OOMA?? Is Ooma down and out?

Post by NLight95 » Mon Apr 13, 2009 10:34 am

WayneDsr wrote:Check the first post in Service Status:
http://forums.ooma.com/viewtopic.php?f=10&t=26

Wayne
Thanks. I saw that just after I made my post.

iimmie
Posts: 11
Joined: Sat Mar 14, 2009 1:59 am

Re: NO OOMA?? Is Ooma down and out?

Post by iimmie » Mon Apr 13, 2009 10:38 am

they are having an internet power outage it is on the service satus page

5162449414
Posts: 1
Joined: Tue Feb 10, 2009 4:41 pm

Re: NO OOMA?? Is Ooma down and out?

Post by 5162449414 » Mon Apr 13, 2009 1:02 pm

Down in Soth Florida also. Bummer
ArthurF

NJOOMALOVER
Posts: 4
Joined: Mon Apr 13, 2009 1:11 pm

Re: NO OOMA?? Is Ooma down and out?

Post by NJOOMALOVER » Mon Apr 13, 2009 1:15 pm

Any ETA on being back in service?

lohertz
Posts: 372
Joined: Fri Mar 06, 2009 8:42 pm
Location: Far West Burbs, Chicago

Re: NO OOMA?? Is Ooma down and out?

Post by lohertz » Mon Apr 13, 2009 1:19 pm

They're coming back online now

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