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#84951 by thunderbird
Sat Jul 30, 2011 6:44 am
gurupi98:
Modem-Router-Ooma configuration Ooma Setup Port Forwarding

To allow access to Ooma Setup from a computer connected to a router’s LAN ports do the following:

Note: An IP address must be reserved with a permanent lease, in your Router for your Ooma device. If your router isn’t capable of reserving an IP address, a static IP address can be setup in the Ooma Setup pages. The Ooma Setup IP address instructions are located in this page below Port Forwarding instructions.

Access Ooma Setup by temporarily connecting a network cable from the Home port of the Ooma device to the wired LAN port of a computer. Temporarily turn off Wi-Fi in the computer, if Wi-Fi is turned on in the computer. Reboot the computer. Type http:172.27.35.1 in the computer browser window. The Ooma Setup pages opens.
Click on the Advanced tab at the left side of window.
Go to the bottom of the page to Port Forwarding.

Click on Add New Rule.

In the Start Port: box add 80.
In the End Port: box leave blank.
Type: is TCP. Forward to IP address: add 172.27.35.1 in the boxes.
Forward to Port: leave blank.

Click on Add Rule.

Reboot per the instructions at the end of these procedures, or if you are going to Add Static IP address to Ooma Device, continue with that procedure before rebooting.

Adding Static IP address to Ooma Device.

In Ooma Setup Click on Status tab. Under Device Status, then Network, then
To Internet Port:, record the IP address that is located to the right of To Internet Port.
Next click on Internet for Ooma Telo or Network for Hub at left side of window.
After Connection type: click on the down arrow and select Static IP Address.
Next go down to Static IP Address Options:
IP Address: add the IP address you recorded in previous steps.
Netmask: is 255.255.255.0
DNS Server 1 and Router Address will be the first three blocks of numbers of the IP address that you recorded earlier, with a 1 in the last box.
DNS Server 2, leave blank.
Go to the bottom of the page and click on Update Device.

Remove power from the Modem, Router and Ooma device. Repower the Modem. When the Modem is done booting, repower the Router. When the Router is done booting, repower the Ooma device.

To access Ooma Setup after a permanent IP address and Port Forwarding has been accomplished for your Ooma device; with a computer connected to one of your Router LAN ports or Router Wi-Fi, type http://xxx.xxx.xxx.xxx in the computer browser window. (xxx.xxx.xxx.xxx is the IP number that you assigned the permanent IP address for your Ooma device. The Ooma Setup pages opens.

Note: With a Modem-Router-Ooma setup, normally nothing is connected to the Ooma device Home port. This is because of file sharing and network printing problems, when there are network printers and other computers connected to the Router's LAN ports.
#84973 by gurupi98
Sat Jul 30, 2011 11:28 am
I was able to get to my OOMA Page by connecting both the Modem and Home Port Network cables to my router. Only having the modem one connected I was able to make calls but no access to the OOMA page. With the home port connected I can get to the OOMA page from the IP Address my router gave it. Now, my next thing to sort out is QOS since I am connecting the OOMA to the Router.
#84975 by thunderbird
Sat Jul 30, 2011 11:42 am
gurupi98 wrote:I was able to get to my OOMA Page by connecting both the Modem and Home Port Network cables to my router. Only having the modem one connected I was able to make calls but no access to the OOMA page. With the home port connected I can get to the OOMA page from the IP Address my router gave it. Now, my next thing to sort out is QOS since I am connecting the OOMA to the Router.

Are you having a voice quality problem? If you aren't don't do anything. If you are, for starters set both the Upstream and the Downstream Internet Speed (kbps): to zero, in the Advanced Ooma Setup page.
#84986 by gurupi98
Sun Jul 31, 2011 7:56 am
I am happy to say that I can get to the OOMA home page and QOS is setup on my DLINK Router and that I have no more issues for now. Thanks for all the help.
#99743 by Cysis
Sat Sep 01, 2012 7:04 am
Some routers allow QoS management, however the current TimeCapsule version does not. I tried to use the TimeCapsule after my E3000 Cisco, which works great through the E3000. Now, my windows to Mac network is not functioning properly. So I will put the Ooma before the TimeCapsule and put the E3000 away.
#99748 by thunderbird
Sat Sep 01, 2012 8:06 am
Cysis wrote:Some routers allow QoS management, however the current TimeCapsule version does not. I tried to use the TimeCapsule after my E3000 Cisco, which works great through the E3000. Now, my windows to Mac network is not functioning properly. So I will put the Ooma before the TimeCapsule and put the E3000 away.

I wonder if you connected Modem-TimeCapsule-E3000-Omma, if you can get the proper function and QoS using the E3000 settings for the Ooma Telo's Internet MAC Address.

In additon, in Ooma Setup, change the MAC address from Automatic, to Use Built In MAC address, and set the Ooma Setup QoS upstream and downstream settings (both) to Zero, for this connect setup.

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