Caller ID/Scout

#80383 by hamoper
Wed Apr 27, 2011 2:59 pm

I have Premier service as well as the hub and scout. My mother who lives downstairs has her own phone number on the scout. Is there a way to change the caller ID from her number because my name shows up on the receiving end when she places a call??

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Re: Caller ID/Scout

#80385 by tomcat
Wed Apr 27, 2011 3:49 pm

The answer is here where you posted the same question...

viewtopic.php?f=2&t=11478

You can also call customer service and request them to change the CallerID.

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Re: Caller ID/Scout

#80390 by lbmofo
Wed Apr 27, 2011 5:14 pm

Since you already got the number and specified your name as the callerid, to change it, there would be a $19.99 one time fee.

http://ooma.custhelp.com/app/answers/detail/a_id/94

Customizing your Caller-ID Name

If you wish to change your caller-ID name, we can customize and provision your caller-ID name for a one-time charge of $19.99. Caller-ID names must include your business name or part of your first and last name. Please submit your request through Ooma support.