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- Posts: 14
- Joined: Mon Apr 25, 2011 7:54 pm
I have Premier service as well as the hub and scout. My mother who lives downstairs has her own phone number on the scout. Is there a way to change the caller ID from her number because my name shows up on the receiving end when she places a call??
- Posts: 215
- Joined: Tue Feb 22, 2011 1:32 pm
The answer is here where you posted the same question...
You can also call customer service and request them to change the CallerID.
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
Since you already got the number and specified your name as the callerid, to change it, there would be a $19.99 one time fee.
Customizing your Caller-ID Name
If you wish to change your caller-ID name, we can customize and provision your caller-ID name for a one-time charge of $19.99. Caller-ID names must include your business name or part of your first and last name. Please submit your request through Ooma support.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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