Need extra help installing your Ooma Hub or Telo system? Let us know.
- Posts: 8
- Joined: Sun Apr 24, 2011 7:39 am
So I'm messing around with my current network stuff and decided to change they way I have Ooma setup. Previously I had my Telo behind my router. Everything worked fine, but I figured I could preserve premium call quality by hooking the Telo up as suggested in the setup guides. They suggest Modem to Telo (to internet port) then Telo to router (home network port to WAN).
Well needless to say I did that and while the Telo worked just fine, I lost internet access on my network. So I pulled the router power to refresh it. Even after that old trick, the Linksys WRT54G2 will not recognize the internet signal. It's like the Telo is not passing on the correct information to my router.
Is there some settings inside the Telo that I must change in order to get the suggested setup to function properly?
- Posts: 6388
- Joined: Mon Nov 08, 2010 4:41 pm
With the Ooma setup Modem-Ooma-Router:
You must reboot the Modem, than when the Modem is done booting, reboot the Ooma Device, when the Ooma device is done booting, reboot the Router.