Number port is something you order separate from the activation process: https://my.ooma.com/products/addons_details/port
There are a couple of known issues for some in the landline integration mode. Incoming calls do not reflect callerid even if your landline has callerid and Ooma answering machine doesn't pick up. If you want to run in standalone mode and not have your Ooma depend on landline dialtone, you can call into Ooma customer service and have them change it for you.
Per your suggestion, I connected a phone line from Ooma "wall" port to the wall jack (there's "two way out" splitter box at the wall, one DSL line, and now connection to the Ooma "wall" port). The connection did not make any difference with regard to the phone's ability to receive an incoming call. However, instead of above connection to the house wall jack, I connected to the router's (a Linksys Hi-Port Wireless-G Broadband Router provided by T-Mobile 2 years ago when I subscribed to their VOIP land line service) phone port. After a reboot of the router, modem, and Telo box, the Ooma will now allow the phone to ring and receive incoming calls. This is an improvement. However, if the call is not answered within the 4 ring timeframe, the outgoing greeting asks the caller to leave a message, but the voice message is not recorded and the voicemail function of Oama goes berserk. It then emits a series of "busy tones" (5-6 times), then an automated female voice starts to speak, but cannot get past the first syllable, and continues repeating the first syllable until I manually touch the stop button (the square icon) which apparently resets the Ooma to a quiet state. Furthermore, the Ooma Telo now causes my phone to ring once at intervals every 1 minute or so. (The 1 digit on the Telco goes from "blue" to "yellow" when it initiates the ring. So, it has been 2 steps forward progress and 2 steps back.
Does this seem to be a Telo box specific issue (i.e. defective) or a voice mail setting issue? Would the Linksys Hi-Port router need some kind of re-configure? My prior land line service with T-Mobile is schedule to end today on April 16. Even though my existing phone number has been ported to Ooma (I assume so), is it possible the service is no entirely shutdown, and it is somehow interfering with Telo's ability to accept a voice message? Thanks again for any further suggestions to resolve.
Thanks so much. I was confused by the fact that my prior phone number that I requested to port from T-Mobile to Ooma had showed up on my cell display when I called from the phone via Ooma. I assumed that the number port had taken place. Your comments were a big help. I'll contact T-Mobile asap to be sure they keep my service alive until the port has happened.
Maybe this also explains why Ooma voice mail is not working like it is supposed to. Thanks!
Forward your Tmboile home # to your Ooma number.
Order your number port on my.ooma.com.
When I signed up with ooma a couple of months ago, I was given the option to port my existing number during the activation process. I take it winox took advantage of this option and requested the port during the activation.lbmofo wrote:Number port is something you order separate from the activation process: https://my.ooma.com/products/addons_details/port