Need extra help installing your Ooma Hub or Telo system? Let us know.
#79157 by katmardan
Tue Apr 12, 2011 3:39 pm
Prior to installing the Ooma Telo between my modem and router, to access my router setup page I would type 192.168.2.1 and I would get the setup page for my router. After installation of the Telo, I cannot access my router setup page. Why can I not access my router page now? Are there setting I need to change? Any help would be appreciated. Thanks.
#79158 by thunderbird
Tue Apr 12, 2011 3:49 pm
katmardan wrote:Prior to installing the Ooma Telo between my modem and router, to access my router setup page I would type 192.168.2.1 and I would get the setup page for my router. After installation of the Telo, I cannot access my router setup page. Why can I not access my router page now? Are there setting I need to change? Any help would be appreciated. Thanks.

Are you adding http://, type http://192.168.2.1 in your brower's window and see what happens.

If that doesn't work:
With a computer connected to one of your router's LAN ports, or Router Wi-FI, click on the computer's Start button, click on Run, type in cmd in the blank and click on Ok. A dos window opens. Type in ipconfig and hit enter. The Default Gateway IP number should be the same number (192.168.2.1) as you router. If the default IP address number is different, type that number in your computer's browser's window. It should open the Router's setup pages.
#79162 by thunderbird
Tue Apr 12, 2011 3:59 pm
katmardan wrote:Thank you Thunderbird, but I did try it with and without http://. I also tried the ipconfig you suggested and it showed 192.168.2.1. Any other ideas?

When my router gets "confused", I do a factory reset of the router. Of coarse you have to re-setup everything in the router like if you just bought a new router, after the reset. There is usually a little round hole in the back or on the side that you insert a paper clip into to do the reset. I'd go into the Internet and check and see what the exact procedure is.
#79184 by katmardan
Tue Apr 12, 2011 6:12 pm
Thunderbird: Thanks for your input. To update: instead of resetting the router I just unplugged it and plugged it back in. All is now well. Thank you.

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