Need extra help installing your Ooma Hub or Telo system? Let us know.
#389 by tmarion
Sun Aug 03, 2008 4:35 pm
I recently had a problem with FIOS. The Verizon tech replaced the ONT with a brand new one and also replaced the DLink router with a new Actiontec MI424 router. I have a Windows XP machine and a Windows Server 2003 machine that picked up addresses over DHCP with no problem. Several laptops with XP also pick up DHCP addresses over wireless. I had to assign a physical address to a Vista machine. I just tried doing that with the OOMA hub but still have no connectivity. Everything worked fine before the new router. Has anyone else had an experience like this?

Tom
#391 by BigTV
Mon Aug 04, 2008 12:51 pm
Hello

the best thing to do is call our support line, for these types of issues.

1.888.711.6662
please have time to troubleshoot.

Thank you

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