A couple of things, maybe a long shot, but worth checking out:pap wrote:I'm experiencing the same issue and it looks like many of you people have. I just spoke to OOMA (with a manager by the name of Mike) and they pretty much said what was stated here ... your are SOL, your warranty expired. OOMA does not assume any responsibility for any firmware upgrades that may cause your unit to go defective. If you ask me this is a raket... every year or so (after your warranty expires) OOMA sends an firmware upgrade that makes your unit defective so that you can spend another $200 to replace it ... what savings is this?
If your warranty has expired by just a few days, sometimes you can call Ooma Sales and purchase an extended warranty for I think around $40.00.
Others who have purchased the Ooma device with a credit card have said that there may be up to a two year replacement warranty provided by the credit card company.
Visit the buy page for a list of authorized resellers.
Phone: 1-866-452-OOMA (6662)
Monday-Friday 8am-5pm PST