Detuk wrote:I have the same problem. With Ooma located after my router I am connected to the internet. However, when there is a power surge my router ( Linksys E100 N wireless) goes down and my Ooma phone goes offline. When I place Ooma between the Modem and router, I have phone service and a signal to the computer but am unable to access the internet. Ooma tech service has not been able to resolve this issue.
I'd like to locate the Ooma between the modem and router to insure phone service if the router goes offline (requires rebooting the router)
I'd try this: do the "built in modem port mac address" within this post
viewtopic.php?t=9536#p66155and then follow the power cycling sequence murphy suggested above.