Need extra help installing your Ooma Hub or Telo system? Let us know.
#69253 by CZSteve
Wed Nov 17, 2010 6:17 pm
Our single line DSL / phone service was disconnected today (11-17); appears to be as a result of the port request.
My uncertainty is from checking the port status on our Ooma account page; it still shows as step 'Port Initiated' with an estimated complete date of 11-19.

I think I've read where it not uncommon for the port to either occur either ahead or behind schedule, appears were ahead.
Should I already have seen an updated port status on our Ooma account or should I expect an update tomorrow (following business day)?

We're going to re-establish our DSL service tomorrow; just looking to be pro-active to ensure our number port was rec'd by Ooma.
I just submitted a question via Ooma support.


Who is online

Users browsing this forum: No registered users and 7 guests