Multi Ring Caller ID - FIXED

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Dumb Cat
Posts: 3
Joined: Fri May 24, 2013 7:40 pm

Multi Ring Caller ID - FIXED

Post by Dumb Cat » Tue Jun 18, 2013 9:21 am

When you Multi-Ring a number from Ooma Office to your Cell the callers ID does not display, instead the business phone number that they called into the Office number is displayed. This method means you must answer all calls to your cell and not have the ability to see who is calling. Telo with its Multi Ring does show the callers ID. So, the technology is there, it just needs to be added to the Ooma Office.

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Dennis P
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Location: Palo Alto, CA
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Re: Multi Ring Caller ID

Post by Dennis P » Tue Jun 18, 2013 4:12 pm

We are working on fixing this issue with Ooma Office.

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Dennis P
Ooma Moderator
Posts: 1858
Joined: Fri Apr 25, 2008 9:09 am
Location: Palo Alto, CA
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Re: Multi Ring Caller ID

Post by Dennis P » Tue Jul 09, 2013 10:51 am

This issue has been fixed. Please report back if you are still seeing the wrong caller-ID on the forwarded / multi-ring call.

Dumb Cat
Posts: 3
Joined: Fri May 24, 2013 7:40 pm

Re: Multi Ring Caller ID - FIXED

Post by Dumb Cat » Tue Jul 09, 2013 11:11 am

You folks are the best. Works great! Thanks for the fix.

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