Stay informed with the latest ooma feature updates and service status. Note: New Topics cannot be created in this forum.
#43223 by Sneedster
Thu Jan 21, 2010 7:33 pm
My service came back on within minutes (Chicago area)of the flashing red Ooma status... however we had voice mails left in our box and after retrieving and deleting - our Play button is still flashing red indicating that we have messages. We push the play button - 'you have no messages'... what gives? :?:
#43225 by MikeekiM
Thu Jan 21, 2010 7:35 pm
MikeekiM wrote:Mine has been up since 5:41pm PST... Blue light...able to make and receive calls...

My fingers are crossed that I am "fixed"


It's 7:35pm and I am still up and running... I think things must be fixed now :)
#43228 by caseybea
Thu Jan 21, 2010 7:45 pm
9:44pm, cst. ooma just reset itself. I don't thjink the outage is QUOTE over.

Milwaukee, WI.
#43237 by bw1
Thu Jan 21, 2010 8:15 pm
dsegel wrote:
amoney wrote:Nah, I would rather they focus on the problem at hand, the status page was updated accordinly.

My Telo appears to be stable now. 9 pm EST, South Florida.


Are you kidding? You think they don't have a single employee that could update all of us who are experiencing problems with a reason and status updates? That's ridiculous. Poor service from Ooma followed by poor handling of the event.


Read much? Do a search for Dennis P. Nevermind, I'll do it for you:
viewtopic.php?f=8&t=6067&p=43013#p43013

Would you like them to hand deliver a notice to you. They've updated the status thread with the information they have and they've sent updates through twitter: http://twitter.com/ooma_status

You can subscribe to either one and have a message delivered to you through email or SMS.

Oh, and btw, my Telo went down again a few minutes ago, so it's still not fixed.
#43283 by jeff31xx
Fri Jan 22, 2010 6:12 am
Service is mostly up, but I'm still seeing a dropping and picking up happen about
every half hour. It's brief, but I think there are still issues. Any else seeing
the same thing? Kansas City.
#43284 by stubeeef
Fri Jan 22, 2010 6:22 am
I think I know why there is such a big problem.
My home number was scheduled to port over today! If it was my port that kicked the system it would make sense-my entire life is like that. I apologize to everyone here that my phone port was the straw that broke the camels back! :D

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