ooma Outages - Corrective action plan

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funone46
Posts: 145
Joined: Tue Feb 24, 2009 1:47 pm

Re: ooma Outages - Corrective action plan

Post by funone46 » Thu Jan 21, 2010 4:37 pm

Went back down in Michigan 7:36 pm
Ooma customer since Febuary 2009 - savings so far $ 1000.00
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER

Securix
Posts: 7
Joined: Tue Oct 21, 2008 6:41 am

Re: ooma Outages - Corrective action plan

Post by Securix » Thu Jan 21, 2010 4:38 pm

Bouncing all day and still bouncing as of right now.

I'm in Northern NJ using Verizon FIOS out of the Newark NJ POP.

hutbay
Posts: 26
Joined: Thu Nov 05, 2009 6:42 am

Re: ooma Outages - Corrective action plan

Post by hutbay » Thu Jan 21, 2010 4:38 pm

Down in St.Louis, MO

tetralite
Posts: 8
Joined: Thu Jan 21, 2010 1:56 pm

Re: ooma Outages - Corrective action plan

Post by tetralite » Thu Jan 21, 2010 4:40 pm

At 4:34pm PST in Seattle and both ooma systems here are still up and down all day long and as I type this post I'm seeing red and blue back and forth at different times on both systems. I won't stop complaining until it is fixed and I hope everyone else does the same. We paid for these systems expecting them to work as promised. Keep complaining! No excuses!

mbrown15
Posts: 8
Joined: Tue Aug 12, 2008 4:10 pm

Re: ooma Outages - Corrective action plan

Post by mbrown15 » Thu Jan 21, 2010 4:40 pm

Still experiencing the issue in Colorado as of 5:40 MST. Comcast Cable is ISP

abrgroup
Posts: 4
Joined: Thu Jan 21, 2010 4:40 pm

Re: ooma Outages - Corrective action plan

Post by abrgroup » Thu Jan 21, 2010 4:42 pm

In and out in Durham, NC 7:45 EST. I've had issues on and off all day. Come on OOMA.

akindle
Posts: 14
Joined: Tue Sep 29, 2009 11:10 am
Location: Wildwood,Mo.

Re: ooma Outages - Corrective action plan

Post by akindle » Thu Jan 21, 2010 4:43 pm

Another st louis problem. Box keeps cycling on and off. Red tab to blue,blue to red and back and fourth. Is there a problem with MY ooma or is it on oomas end?

rpransky
Posts: 2
Joined: Thu Jan 21, 2010 3:19 pm

Re: ooma Outages - Corrective action plan

Post by rpransky » Thu Jan 21, 2010 4:45 pm

Ooma should show a REAL status page and provide system status information. Hope you clean up your act soon. Get busy signal when calling Ooma support. My system has been cycling most of the day. Vocie mail on internet and on Telo does not seem to be working either.

tetralite
Posts: 8
Joined: Thu Jan 21, 2010 1:56 pm

Re: ooma Outages - Corrective action plan

Post by tetralite » Thu Jan 21, 2010 4:47 pm

To akindle: If you read back in this thread you'll see it is obviously an ooma problem that is happening nationwide. To everyone else, here's a new development I just noticed -- even when I have blue lights on both ooma systems here, I can't dial out. I tested this by dialing my land line and I get a busy signal on both ooma systems. 4:46pm Seattle. This sucks!

funone46
Posts: 145
Joined: Tue Feb 24, 2009 1:47 pm

Re: ooma Outages - Corrective action plan

Post by funone46 » Thu Jan 21, 2010 4:47 pm

Back up in Michigan
Ooma customer since Febuary 2009 - savings so far $ 1000.00
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER

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