ooma Outages - Corrective action plan

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Potts
Posts: 84
Joined: Wed Dec 30, 2009 6:42 pm

Re: ooma Outages - Corrective action plan

Post by Potts » Thu Jan 21, 2010 1:08 pm

I just posted that mine wasnt, My sister in law just called the ooma line, Call was transfered to my cell, pretty cool.
Setup Dec. 2009. Cable Modem, (Hub and Scout purchase Amazon.Com) Router (Linksys WRT5465S2) Ooma Premier.

Dawgneck
Posts: 1
Joined: Thu Jan 21, 2010 1:07 pm

Outage all over - OOma is aware and attempting to repair

Post by Dawgneck » Thu Jan 21, 2010 1:09 pm

Up and down here in So California.

Ooma is aware and is working on the problem.

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Shutterstuff
Posts: 64
Joined: Thu Oct 29, 2009 8:20 pm
Location: Port Angeles, WA USA

Re: ooma Outages - Corrective action plan

Post by Shutterstuff » Thu Jan 21, 2010 1:11 pm

Up and down here in Washington State.
Never meddle in the affairs of dragons, for you are crunchy and taste good with ketchup.

Rocker357
Posts: 11
Joined: Wed Sep 09, 2009 2:28 pm

Re: ooma Outages - Corrective action plan

Post by Rocker357 » Thu Jan 21, 2010 1:13 pm

Just came on here in Phoenix

EDS
Posts: 16
Joined: Sun Dec 07, 2008 11:38 am

Re: Outage all over - OOma is aware and attempting to repair

Post by EDS » Thu Jan 21, 2010 1:19 pm

Dawgneck wrote:Up and down here in So California.
Ditto NYC. Was red, now blue.

rvklein
Posts: 1
Joined: Thu Jan 21, 2010 1:19 pm

Re: ooma Outages - Corrective action plan

Post by rvklein » Thu Jan 21, 2010 1:22 pm

Here in Pasadena, Maryland my Ooma Telo is turning red and then blue several times now 0400 pm est

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caseybea
Posts: 196
Joined: Wed Jan 06, 2010 9:52 am

Re: ooma Outages - Corrective action plan

Post by caseybea » Thu Jan 21, 2010 1:37 pm

Well I'll be... they actually updated the 'status' forum this time. Maybe there's hope after all. Twitter updated too!

"An upgrade to one of our servers did not go well". LOL :D

I am MUCH happier that they actually updated the status this time. Maybe we need outages to occur during the daytime for anyone to notice....
Ooma Hub customer since January 2010
Telo2 upgrade (hub retired) October 2016
Service Level: Core

dtalwar
Posts: 409
Joined: Thu Jul 16, 2009 8:27 pm
Location: Gold River, CA

Re: ooma Outages - Corrective action plan

Post by dtalwar » Thu Jan 21, 2010 1:51 pm

Telo is up but the Hub is down ...

tetralite
Posts: 8
Joined: Thu Jan 21, 2010 1:56 pm

Re: ooma Outages - Corrective action plan

Post by tetralite » Thu Jan 21, 2010 2:04 pm

I'm in Seattle. I have two Ooma systems and both have been up and down today. Not at the same time (one goes off while the other stays on), so I know it's not the internet connection (which has been up all day without problems according to my computers. Both were on when I started this post, now one has started blinking red, other is still blue. Now 10 seconds later and both are blinking red! Another 10 seconds and now one of them is back on blue. This has been going on all morning.

jeff31xx
Posts: 3
Joined: Thu Jan 21, 2010 12:49 pm

Re: ooma Outages - Corrective action plan

Post by jeff31xx » Thu Jan 21, 2010 2:09 pm

Over the hour or so, it's become a lot more stable for me, but have had a few ups and downs,
but it's been coming back to blue quicker and for longer periods. KC here.

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