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#6734 by vinny
Mon Apr 13, 2009 3:24 pm
nyc and still down. I can't get throught to customer service either. Can someone post instructions on what I will need to do once service to box has been reactivated? If it is still red tommorow, do I need to do some reset or re-register the box?
#6736 by dfabian
Mon Apr 13, 2009 3:27 pm
Maybe it's time to have a hot site available for the service to failover to in the event of problems like this. Hosting all calls out of 1 location may not be practical for the survival of the company. Our collective outage also means that we were unable to access 911 service. Regardless if it was in a user agreement, it will still give bad press.
#6737 by MrsByrns
Mon Apr 13, 2009 3:28 pm
Vancouver wa, My Hub stoped blinking red but now has no color and i recived a call but cant call out. and now we are blinking red again. seems like it is trying to fix.
#6738 by Tenor
Mon Apr 13, 2009 3:28 pm
Blue here as well. I loove my ooma!

This is funny. I'm reading that Blackberry had an outage as well.
Last edited by Tenor on Mon Apr 13, 2009 3:31 pm, edited 1 time in total.
#6743 by gpadick
Mon Apr 13, 2009 3:32 pm
We have blue tabs in Vancouver, WA! Way to go ooma!! Good job!!

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