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  • Ooma vs. Vonage

    Ooma and Vonage are among some of the most popular home VoIP choices with customers.To help you choose between Ooma and Vonage, let’s compare pricing, features, contract terms, service reliability and customer service provided by each of these companies.

    MSRP:  
    $99.99
    One-time purchase of Telo, phone service is free!
    *You only pay applicable taxes and fees


    Ooma free landline phone service alternative.

    Plans and Pricing

    Pricing is likely one of the major factors in choosing your home VoIP provider. Here is a breakdown of plans and pricing between Ooma and Vonage.

    Pricing

    Estimated Vonage Cost: $538/year
    Estimated Ooma Cost: $160/year

    While Vonage offers cheap short-term costs, Ooma has been found to be a more affordable option in the long run.

    Plans

    Both services offer free activation and and unlimited domestic calling. The biggest upfront cost with Ooma is the purchase of hardware like the Ooma Telo, which retails for $100 and can sometimes be found for even less. This device also works with existing phones as well as Ooma Phones like the HD3 Handset.

    To learn more about Ooma’s pricing, click here.

    Features

    With Basic Service Ooma customers get all of the features you would expect, such as voicemail, caller-ID and reliable 911 services – for free. Ooma’s Premier plan comes with additional features like three-way calling, voicemail forwarding and transferring an existing number. Ooma also has a mobile app for Apple and Android users that allows you to receive calls and messages on-the-go.

    Vonage comes equipped with a number of popular features like being able to receive home calls on your smartphone, selective call blocking, call forwarding, a dedicated fax line, and the option to secure a toll-free number. There is also Voicemail Plus, which allows you listen to your voicemails on any phone or have audio files sent to your email inbox.

    However, unlike many of its competitors, Ooma has competitive features like the power to block telemarketers and robocalls, and the ability to connect to many smart home products and services. You can make phone calls through Amazon Alexa, receive Nest smartphone notifications when your smoke alarm is triggered, and be able to dial your local 911 dispatcher even if you are not at home.

    Customer Service and Quality

    The reviews are in, and customers have been impressed by Ooma’s call quality, cost and customer service. PCMag has ranked Ooma as an Editor’s Choice, largely because of the user-friendly web interface, clear voice quality and low cost.

    Ooma is also one of the few home VoIP solutions that offers 24/7 chat support and phone support from 9 am to 9 pm on Mondays-Fridays and from noon to 9pm on weekends. Vonage, in comparison, offers DIY troubleshooting emails and limited customer support.

    When going against each other head to head, Ooma also bested Vonage in ease of ordering, ease of setup, features, reliability, sound quality, customer service, and value for the money. In conclusion, while both Vonage and Ooma are leading residential and business VoIP providers, the way that they approach service is different. While Ooma may require you to purchase hardware upfront, such as the Ooma Telo, the HD3 handset or wireless adapters, the fact of the matter is that in the end, Ooma is still the clear winner in terms of service, features and value in the long run.

    To see more of Ooma’s features, pricing and service, visit our home page.

    Ooma Telo Reviews:
    Based on 1,480 reviews
    Ooma Telo

    Ooma Telo

    Get crystal-clear nationwide calling for free with the Ooma Telo Base Station. All you pay are applicable taxes and fees. [..more]

    Risk-free 30-day return
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    Price: 
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    Ooma Telo

    Ooma Telo Air

    Make your home phone go wireless. This device’s easy app-based setup allows you to place the Ooma Telo Air anywhere and connect through wifi. You can also pair the device to your phone using Bluetooth. [..more]

    Risk-free 30-day return
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    Price: 
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    Ooma Telo + HD Handset

    Ooma Telo + Handset

    Purchase an Ooma Telo an a compatible HD3 handset to get the full PureVoice HD experience. Enjoy advanced calling features and free home phone service. [..more]

    Risk-free 30-day return
    +Free Shipping

    Price: 
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    Linx and Telo phone system.

    Ooma Telo + Linx

    The combination of the Ooma Telo and the Ooma Linx means you can connect additional phones or fax machines throughout your home. [..more]

    Risk-free 30-day return
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    Price: 
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    Ooma Office VoIP Phone

    Ooma Telo + Home Security

    Connect your home phone with your DIY home security system. This bundle includes the Telo Base Station, a Motion Sensor and two Door & Window Sensor.[..more]

    Risk-free 30-day return
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    Price: 
    $179.97

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    Ooma Office VoIP Phone

    Crystal-Clear International Calling

    Get the #1 rated internet home phone service with affordable plans low-cost international calling. This purchase includes a Telo Base Station and the Unlimited World Plan. [..more]

    Risk-free 30-day return
    +Free Shipping

    Includes: World Plan at $9.99/month + one-time purchase of Ooma Telo at $99.99

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