Tjames wrote:I have been having the same issue for about 2.5 months. The only thing I can get now is voicemail. Initially incoming calls would ring and could be answered, but I could not call out. Now I cannot make or receive calls. I have tried doing all of the various recommended rebooting and am wondering if my Internet service provider, AT&T has altered something?
How is your Ooma connected to your home's LAN, Modem-Ooma-Router or Modem-Router-Ooma?
Try to do an Ooma Telo Factory Reset:
Dial *#*#099 on the phone attached to Telo to issue a factory reset.
A recording will come on the line and ask if you really want to do a factory reset. Press 1 for yes, and press 2 or hang up for no. After pressing 1, you will hear a busy signal. After hanging up, the number 1 light stays lit yellow on the face of the Ooma Telo. After a short period of time, only the number 1 & 2 lights remain lit blue. Then after more time, the Ooma Telo goes into the boot sequence, and comes back on line.
If you are using an Ooma Wi-Fi dongle, you have to access Ooma Setup and rescan for the Wi-Fi network before a Wi-Fi connection can be made. The same is true for DSL, if you have to enter Connection type PPoE and a Name and Password for the Internet provider connection. You will have to reset MAC address to Use Built In, reset your Quality of Service Upstream/Downstream Internet Speed settings, and Bluetooth settings if you are using Ooma’s USB Bluetooth dongle.
Are you using DSL with a Modem/Router combination? If so, please post the Brand name and Model number of the Modem/Router.
Try to do a reset of the Modem or Modem/Router, reference your Modem or Modem/Router Manual for procedure.
Note: some Modem contain a battery that must be temporarily removed to achive a satisfactory reset of the Modem.