Ooma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features that are flexible and scalable. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced functionality and integration with mobile devices. Ooma’s innovative smart security solution delivers a range of wireless security sensors that make it easy for anyone to protect their home or business. Learn more at www.ooma.com.
CONTACT:
Investors
Matthew S. Robison
Director of IR and Corporate Development
Ooma, Inc.
email: ir@ooma.com
phone: (650) 300-1480
Media
Mike Langberg
Director of Corporate Communications
Ooma, Inc.
email: press@ooma.com
phone: (650) 566-6693
Virtual Receptionist – Small Business Phones | Ooma
Virtual Receptionist with Ooma Office. The Virtual Receptionist is one of the most versatile tools in the Ooma Office features suite, giving companies the ability to direct incoming calls and share important information about their businesses. TRY NOW What is a virtual receptionist? Think of the last time you called into a large company. You […]
The Virtual Receptionist is one of the most versatile tools in the Ooma Office
features suite, giving companies the ability to direct incoming calls and share
important information about their businesses.
Think of the last time you called into a large company. You likely had
to choose your preferred language, navigated through a phone menu, and select a
particular department or extension with an automated guide. In these instances, you were
using a multi-level (or nested) virtual receptionist. Once considered a big business
feature, the virtual receptionist is now available to businesses large and small, thanks
to business VoIP providers like Ooma.
Testimonials
“I love that the Virtual Receptionist allows
callers to pick from menu items that forward the calls to
extensions or voicemails of each employee. We are using the
mobile app to stay connected no matter where we are. We are
able to receive and transfer calls to other extensions
through the app while working from home!”
“With Ooma virtual receptionist we are able to
route patient calls to the correct department. It has made
life very easy and makes our patients happy. If a patient
has a question and we are not available to answer they can
immediately send a text and we can reply back and help in
many ways we couldn’t before. Ooma helps us connect with our
patients better.”
“The virtual receptionist has been great at
directing calls for our company. Since we are a smaller
business it helps that it stops 90% of the robo calls and
makes it easy to get to the different departments.”
Ooma takes Virtual Receptionist function one step further with flexible
options:
Create custom messages with general
information about your business, such as hours of operation and locations.
Route calls to extensions and ring groups.
Create menu options for different languages (English, Spanish, French,
etc.).
Create modes for business hours and after hours.
Dial by name.
What are the benefits of a virtual receptionist?
Virtual Receptionist provides big benefits for businesses across all
industries and
sizes:
It makes things clear and simple for your customers:
The virtual receptionist offers important information in a clear, concise and
friendly way.
Callers can easily dial the extension they need: If a
caller needs to get in touch with a particular user or department, they can dial
their extension without waiting.
It helps you look more professional and polished:
Creating a more established business presence, even on the phone, is important for
companies large and small.
How to set up your Virtual Receptionist, Part 1
How to set up your Virtual Receptionist, Part 2
Type in your outgoing greeting and instantly hear the Virtual Receptionist
say it!
To customize your own greeting, fill in the fields below or dial (866) 745-2113 to interact with a phone demo!
Press the play button below to hear your custom Virtual Receptionist greeting.
Ooma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features that are flexible and scalable. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced functionality and integration with mobile devices. Ooma’s innovative smart security solution delivers a range of wireless security sensors that make it easy for anyone to protect their home or business. Learn more at www.ooma.com.
CONTACT:
Investors
Matthew S. Robison
Director of IR and Corporate Development
Ooma, Inc.
email: ir@ooma.com
phone: (650) 300-1480
Media
Mike Langberg
Director of Corporate Communications
Ooma, Inc.
email: press@ooma.com
phone: (650) 566-6693
