Small Business Award

These Terms and Conditions for Contest Entry (“Terms”) are between you (“you,” “Entrant”) and Ooma, Inc. (“Ooma”) and govern your entry into the Ooma Small Business Spotlight Award (the “Contest”). Please review the eligibility requirements, disclaimers, and other terms set forth herein prior to submitting an entry. By submitting an entry to the Contest, Entrant agrees to be bound by these Terms and Ooma’s Privacy Policy.

1. Overview. The Contest is a skill-based contest designed to recognize outstanding small businesses using Ooma Office. Entrants will be evaluated based on Ooma-defined judging criteria. No element of chance will be involved. Entries may be submitted only by an authorized representative of the Entrant business. Entries submitted on behalf of any other business or organization are not permitted and will not be considered.

2. Minimum Requirements for Entry. Ooma reserves the right to disqualify you if you fail to meet Ooma’s eligibility criteria. To be considered as a possible Contest winner, Entrant must, at minimum:

   1. Be a legally-formed business entity, such as a corporation, limited liability company, or partnership. Sole proprietorships, individuals, and other unincorporated businesses are not eligible.
   2. Employ less than 500 employees and/or sub-contractors at the time of entry or, alternatively generate no more than 10 million USD per annum in gross revenue.
   3. Have an Ooma Office subscription that is active and at least 30 days old at the time of Contest entry;
   4. Have no history of past due balances or service suspensions with Ooma;
   5. Have completed a nomination form accurately and in full, no later than May 31, 2026;
   6. Operate and maintain its principal place of business in the United States;
   7. Provide consent to be featured in Ooma’s marketing of the Contest and video spotlight; and
   8. Agree to and abide by these Terms in full.

3. Winner Selection. Ooma will choose one (1) contest winner from the pool of Entrants meeting Section 2 criteria. Ooma will consider business story, innovation, creativity, growth, achievement, community impact, customer experience, and other skill-based judging criteria when selecting a winner. The winner will be notified by Ooma on or around June 15, 2026. Ooma reserves the right to choose an alternate winner and revoke a prize award upon written notice to prospective contest winner(s) if a winner cannot be contacted at the addresses provided, fails to respond to Ooma within a commercially reasonable time period, is found to be ineligible after the date that it is selected as a winner, or fails to execute required releases or provide reasonably requested information necessary to administer the Contest or deliver the prize.

4. Prize. The winner will receive a waiver of recurring monthly Ooma Office service charges for a period of twelve (12) months, including base subscription fees, applicable taxes, regulatory fees, and rental hardware charges, but excluding usage-based charges, prepaid services, and add-on features (the “Waiver”). The Waiver will be calculated based on the winning account’s subscription plan, number of users, and rented hardware as of the date the winner is selected. Any upgrades, additional users, additional hardware, or other increases in service after such date may not be included in the Waiver and Ooma reserves the right to bill such additional fees at standard rates. Downgrades or reductions in service will not result in any cash refund or credit. Subject to Section 6 of this Agreement, the winner will also receive a digital award badge from Ooma, be featured on Ooma’s social media profiles, and take part in a professional video spotlight prepared at Ooma’s expense. The Contest prize is non-transferable and not redeemable for cash or substitution except at Ooma’s sole discretion. Winner is solely responsible for any applicable taxes resulting from Entrant’s Contest winnings.

5. Representations and Warranties. By submitting a Contest nomination form, the individual submitting such form on behalf of Entrant represents and warrants, on behalf of themselves and Entrant, that:

   1. They are authorized to enter the Contest on behalf of the organization entered on your nomination form;
   2. They will use Ooma’s nomination form to enter information regarding only your organization (no third-party nomination);
   3. They will not use Ooma’s nomination form to submit information that is false, misleading, libelous, or defamatory, or that violates the intellectual property rights of any third-party; and
   4. They are authorized to bind Entrant to these Terms.

6. Licenses.

   1. By entering the Contest and providing contact information, Entrant grants Ooma express permission to send Entrant electronic communication related to the Contest, including, but not limited to communications to verify eligibility, notification of winning, or other follow-up emails (including emails to gather feedback regarding the Contest which feedback may be used by Ooma in the planning and design of future contests).
   2. By entering into the Contest, Entrant provides Ooma with a non-exclusive, worldwide, royalty-free, irrevocable, and sub-licensable right to (i) use your company name, logo and/or branding materials on Ooma’s social media profiles for the purpose of promoting you as a contest entrant and/or winner; and (ii) use your company, name, logo, and/or branding materials in a professional video spotlight regarding your entry. You also agree that Ooma’s video spotlight may use and include the name and likeness of any of employees, agents, officers, or other individuals selected by you to participate in the spotlight.
   3. Ooma will provide its selected winner with a badge it may use to promote itself as a Contest winner (the “Badge”). Upon receiving the Badge, Ooma’s selected winner will have a non-exclusive, non-transferable, royalty-free, revocable, and non-sublicensable right to use the Badge for the specific purpose of promoting itself as a Contest winner. Ooma reserves the right to revoke the forgoing license if a contest winner is later found to be ineligible for the Contest, in violation of these Terms, using the Badge in a false, misleading, on unlawful manner, or where required to comply with applicable law or regulation.

7. LIMITATION ON LIABILITY. YOUR PARTICIPATION IN THE CONTEST IS ON “AS IS” BASIS. OOMA DOES NOT MAKE AND HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY THAT YOUR PARTICIPATION IN THE CONTEST WILL BRING ABOUT ANY PARTICULAR RESULTS FOR ENTRANT OR THAT OOMA’S ADMINISTRATION OF THE CONTEST WILL BE ERROR-FREE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OOMA BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES UNDER THESE TERMS, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES. IN ALL CASES, OOMA WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE. UNDER NO CIRCUMSTANCES WILL OOMA BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM YOUR CONTEST PARTICIPATION, INCLUDING ANY CLAIMS ARISING FROM THE USE OF NAME, VOICE, IMAGE, VIDEO AND/OR LIKENESS IN THE PROFESSIONAL VIDEO SPOTLIGHT AND/OR PROMOTIONAL MATERIALS PREPARED IN CONNECTION WITH THE CONTEST. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF OOMA UNDER THIS AGREEMENT IS LIMITED TO $500. THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. THE SERVICES ARE PROVIDED WITHOUT CHARGE, AND THE PARTIES TO THESE TERMS AGREE THAT THE LIMITATIONS SET FORTH IN THIS SECTION REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES.

8. Release. By participating in the Contest and submitting a nomination form, Entrant releases and holds harmless Ooma, Inc. and its affiliates, and their respective officers, directors, employees, and agents, from any and all claims arising from their participation in the Contest, including any arising from Ooma’s use of submission materials or from the acceptance or use of any prize.

9. Indemnification by You. Entrant agrees to defend, indemnify and hold harmless Ooma and its officers, directors, employees, affiliates, agents, and assigns against any third-party Losses arising out of: (i) any breach of these Terms by Entrant or its employees, officers, agents, or subcontractors; (ii) any claims for infringement of any intellectual property rights arising from Entrant’s contest entry; (iii) any violation of any applicable law or regulation by Entrant or its employees, officers, agents, or subcontractors; and (iv) any third-party claims arising out of Ooma’s use of the name, voice, image, video, or likeness of Entrant or its employees, officers, agents, or subcontractors in marketing or promotional materials related to the Contest.

10. Arbitration. Any dispute, claim, or controversy arising out of these Terms, or their interpretation or validity, including the scope or applicability of this arbitration clause, shall be submitted to arbitration in Santa Clara County, California before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures and the Expedited Procedures within those Rules. Each party will be responsible for paying its own filing, administrative, and arbitrator fees. The arbitrator’s award shall include costs of arbitration, reasonable attorneys’ fees, and reasonable costs for expert and other witnesses. Judgment may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Ooma may also bring suit in court to enjoin a breach of confidentiality or infringement of intellectual property rights. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS OOMA AGREES OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. CUSTOMER AGREES THAT, BY ENTERING INTO THIS AGREEMENT, CUSTOMER AND OOMA ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

11. Governing Law. These Terms are governed by the laws of California without regard to its conflict of law provisions. Any court proceeding to enforce an arbitration award or otherwise permissible herein shall be brought in Santa Clara County, California. You submit to the personal, exclusive jurisdiction such courts and waive any objection as to venue or inconvenient forum.

12. Miscellaneous. You may not assign your rights or delegate your duties under these Terms without Ooma’s written consent. No waiver or proposed modification or amendment to any provision of these Terms shall be effective unless agreed in writing by Ooma. Ooma’s failure to enforce any right afforded to it under these Terms shall not be deemed a waiver of that right. These Terms, together with any incorporated exhibits, agreements, and terms of service represent the entire agreement of you and Ooma respecting, and supersede all prior written and/or oral communications regarding, the subject matter of these Terms. These Terms expressly exclude any additional terms that you may present to us in any form, including those located in an order form generated by you. If any portion of these Terms is ruled unenforceable by a judicial body, all remaining provisions shall be unaffected and continue in full force and effect. Any singular term herein includes the plural, and vice versa. As used herein, “include,” “includes” or “including” mean “including without limitation.” References to “free” on Ooma promotional materials exclude equipment costs, taxes, and fees, and will be narrowly construed to mean that Entrant will receive a waiver of its base subscription fee at the subscription tier applicable to Entrant at the time of contest entry. Ooma reserves the right to modify, suspend, or cancel the Contest at any time for any reason, including if the Contest cannot be conducted as planned.