Home > Security Camera > Faqs

Ooma Smart Cam
Frequently Asked Questions.

  1. Yes. In fact, cloud storage is one of the most popular reasons why people are making the switch to Ooma Smart Cam:  1. Every camera comes with 7 days of free cloud storage.  2. The Home Secure Plan comes with 30 days of unlimited cloud storage for $9.99/month per account (your price will not change as you add more cameras to the same account). Or you can opt for $99.99/year, effectively saving 2 months worth of billing.  [...]

    READ MORE
  2. Controlling your home security camera from your smartphone is convenient and easy to manage, and undoubtedly one of the biggest perks of Ooma Smart Cam. There are several great features you can access with your mobile phone through the Ooma Smart Cam app, including:  Live-streaming audio and video from anywhere in the world.  Timeline history, and the ability to go back as far as 90 days (depending on your subscription plan).  [...]

    READ MORE
  3. The Ooma Smart Cam requires a minimum upload speed of 1mbps per camera.  For example, you will need a minimum of 3mbps of upload speed on your wireless network to support 3 Ooma Smart Cams in your home.  [...]

    READ MORE
  4. Ooma Smart Cam provides a 30-day money back guarantee. If you aren't 100% satisfied with the product, contact us within 30 days for a full refund. We also provide a 1-year product warranty. If anything goes wrong, please contact us and we will try our best to resolve whatever issue you're having.  [...]

    READ MORE
  5. Ooma Smart Cam can be used in a variety of home security and office security applications. Activity Based Recording (ABR) is our patented technology that makes the camera only record when something unexpected happens in your home or office. This way, you are not scrolling through hours of meaningless video - you only get video footage of the events you care about, and can also customize your search features. Ooma Smart Cam is a great smart h [...]

    READ MORE
  6. Ooma Butterfleye, our Generation 1 smart camera, is an older version of Ooma Smart Cam that you can also use with the Ooma Smart Security system.  If you have questions about the Ooma Butterfleye, you can reference our support pages for the camera by clicking here.  [...]

    READ MORE
  7. Ooma Smart Cam is a state-of-the-art wireless security camera designed for home and office monitoring. The camera is part of the larger Ooma Smart Security suite of products and includes several smart home security features:  Indoor and outdoor home monitoring.  A 24/7 livestream that you can access from anywhere in the world.  Works during internet and power outages with built-in storage and battery backup.  Automatic a [...]

    READ MORE
  8. 1. Tap the three dots on the right side of the desired video clip and select the option to share or download the video. You will see a message that says, “Your Timeline Video is getting ready to download." 2. Tap the three dots again and once again select the option to share or download the video. If the video is ready for download, you will see a sharing and download popup. 3. Tap the "Save Video" option to download the vi [...]

    READ MORE
  9. No. Ooma Smart Cam pairs with one account. However, that account can be shared with multiple phones (users) using the same login credentials.  [...]

    READ MORE
  10. Ooma Smart Cams can be used in different locations if they are registered under one account. There is no need for cameras under the same account to be in one place.  [...]

    READ MORE
GO TO THE TOP

Get Started

Upgrade to a smart business phone for only $19.95 per user/mo

  • Lower price
  • Clearer call quality
  • No contracts
Call  or  Chat

Get a Quote

Upgrade to a smart business phone for only $19.95 per user/mo.