Ooma Office voted No. 1 business VoIP service by PCMag readers
TOPS AVAYA, CISCO, SHORETEL AND RINGCENTRAL IN 2014 SURVEY
PALO ALTO, CA - Tuesday, May 13th, 2014
Ooma®, Inc., the leader in smart home and business communication systems, recently saw its small business VoIP phone solution Ooma Office selected as PCMag’s 2014 VoIP Business Choice winner for businesses with 25 or fewer employees. Ooma Office received an overall score of 9.4 (on a scale of 0 to 10), beating out competing business VoIP providers Shoretel, Avaya, Cisco and RingCentral by a wide margin. In addition to being voted the best overall business VoIP solution, Ooma came out on top in the following categories:
• No. 1 in Reliability
• No. 1 in Technical Support
• No. 1 in Least likely to need Tech Support (ease of use)
• No. 1 in Likelihood to Recommend
Starting at $9.99 per user per month and $9.99 per phone number per month, Ooma Office offers unlimited calling throughout the U.S. and Canada. The do-it-yourself business phone solution uses a high-speed Internet connection to deliver a high quality, affordable phone service. Ooma Office features include a virtual receptionist, extension dialing, music-on-hold, mobile extensions, and conferencing. Customer set-up averages around 30 minutes, as Ooma Office doesn’t involve complex wiring or dedicated IP phones. Ooma Office is available for purchase at Ooma.com, Staples and a number of major online retailers including Amazon.com, BestBuy.com and Costco.com.
“Ooma Office is fairly new to market and up against some big-name competitors, yet this award further affirms we’ve carved out a place at the head of the pack when it comes to customer satisfaction,” said Eric Stang, chief executive officer, Ooma, Inc. “We set very high standards for our products, so we’re not surprised to see high ratings in the additional categories, including reliability and technical support. We consistently deliver a seamless experience, but at a fraction of the cost customers find with competing services.”
“PCMag Business Choice Awards allow businesses to tell us what they really think about the products and services they use every day,” says Dan Costa, Editor in Chief of PCMag.com and SVP of Content at Ziff Davis. “When we asked Ooma customers what they thought of the service’s performance, reliability, and support their responses were overwhelmingly positive. Small businesses looking to switch over to a VoIP solution would be well-advised to put Ooma Office at the top of their list.”
About the Business Choice Awards
PCMag’s survey was limited to PCMag.com community members and hosted by SurveyMonkey. Readers received their surveys on March 12 and had until April 21, 2014, to provide feedback. As part of the survey, respondents rated their VoIP solutions and were asked questions about overall satisfaction, bundled services and technical support within the past 12 months.
About PCMag & Ziff Davis, LLC
With a thirty-year heritage, PCMag is one of the largest and most trusted publishers of consumer and business technology reviews and news. It’s Editors’, Readers’ and Business Choice Awards are recognized globally as the trust-marks for consumers of technology products and services. PCMag’s parent Ziff Davis is the world’s largest digital media company within the technology, gaming and men’s lifestyle categories, reaching over 100 million unique visitors per month. Other Ziff Davis sites include IGN.com – the web’s largest gaming site, AskMen.com – the largest men’s lifestyle publisher, TechBargains.com, ComputerShopper.com, ExtremeTech.com, Geek.com, LogicBuy.com and Toolbox.com. Ziff Davis also operates NetShelter, the largest community of technology publishers dedicated to consumer electronics, computing and mobile communications. Ziff Davis B2B is a leading provider of online research to enterprise buyers and high-quality leads to IT vendors.
About Ooma, Inc.
Founded in 2004, Ooma creates new communications experiences for small businesses and consumers. Its smart platform serves as a communications hub, which offers cloud-based telephony and other connected services. Ooma combines PureVoice HD call quality and innovative features with mobile applications for reliable anytime, anywhere calling. The company has been ranked the No. 1 home phone service for overall satisfaction and value for five consecutive years by the leading consumer research publication. Ooma is also partnering with connected device makers to create smarter offices and homes. Ooma is available in stores and online from leading retailers. For more information about Ooma, please visit www.ooma.com or follow us on Twitter, LinkedIn or Facebook.
Ooma, Ooma Telo, Ooma Office, PureVoice and the Ooma logo are trademarks of Ooma, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.
The detailed terms and conditions of Ooma's products, services, and support are fully set forth in the Terms and Conditions, available online under the "legal" tab on the bottom navigation bar of the Ooma Web site.
Vanessa Piccinini / Access Emanate Communications