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Ooma increases VoIP faxing reliability for small business

Ooma Office boosts versatility with Ooma SureFax, updated user portal and support for toll-free numbers

PALO ALTO, CA - Tuesday, September 16th, 2014

Ooma®, Inc., the leader in smart home and business communication systems, is expanding its award-winning Ooma Office™ to empower small business owners with the ultimate versatility in their phone system. The business phone system now includes SureFax™ to significantly improve VoIP faxing success, a user version of the Ooma Office Manager online portal for greater individual customization, and the addition of toll-free numbers. The new features are available today and come as a standard part of all existing Ooma Office subscriptions.

In taking Ooma Office to the next level, the company tackles one of businesses’ greatest challenges with VoIP phone systems: faxing. Historically, analog faxing has been a painful experience over VoIP – the added layers of complexity coupled with the need for consistent high-speed Internet leads to a high failure rate. For small business owners looking to leverage the productivity and cost-savings of VoIP, the unreliability of faxing is a huge hurdle. Ooma has made significant strides in improving faxing success rates with its new SureFax feature and Ooma Office is now optimized to more reliably send and receive faxes over virtually any high-speed Internet connection. SureFax has been automatically rolled out to all users as a software upgrade to the Ooma Office Base Station device and is another example of the power and flexibility of the Ooma Office solution.

“We’ve learned a tremendous amount about the phone service needs of small businesses since launching Ooma Office over a year ago, and we’ve applied that knowledge to create a more powerful, customizable and flexible service,” said Dennis Peng, vice president of product management at Ooma. “These new features represent a big leap forward for Ooma Office, making it the most robust and affordable phone system for any small business environment.”

Ooma has also reduced the administrative burden on business owners. The current Ooma Office Manager gives administrators total control over their business phone systems, from setting up extensions to configuring virtual receptionists. Now Ooma brings a similar ability to create a custom phone experience to each small business staff member with a user version of Ooma Office Manager. This web-based portal gives each user their own view into the Office system and lets them listen to voicemail, view call logs, set call forwarding and update other preferences. It also enables click-to-call so users can make and return calls with one-click on a phone number inside the portal.

Ooma Office now enables businesses to add or port a toll-free number to their account for the same $9.99 per number monthly fee as local numbers. Toll-free numbers come with 500 minutes of free calling per month. Businesses that anticipate greater toll-free traffic can purchase additional plans, by signing in to their Ooma Office Manager account at https://office.ooma.com/.

All of these enhanced features are now available to Ooma Office customers. To learn more about how Ooma Office can streamline small businesses phone systems, please visit http://ooma.com/products/business.

About Ooma, Inc.

Founded in 2004, Ooma creates new communications experiences for small businesses and consumers. Its smart platform serves as a communications hub, which offers cloud-based telephony and other connected services. Ooma combines PureVoice HD call quality and innovative features with mobile applications for reliable anytime, anywhere calling. The company has been ranked the No. 1 home phone service for overall satisfaction and value for five consecutive years by the leading consumer research publication. Ooma is also partnering with connected device makers to create smarter offices and homes. Ooma is available in stores and online from leading retailers. For more information about Ooma, please visit www.ooma.com or follow us on Twitter, LinkedIn or Facebook.

Ooma, Ooma Telo, Ooma Office, PureVoice and the Ooma logo are trademarks of Ooma, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.

The detailed terms and conditions of Ooma's products, services, and support are fully set forth in the Terms and Conditions, available online under the "legal" tab on the bottom navigation bar of the Ooma Web site.

Vanessa Piccinini / Access Emanate Communications
AECTeamOoma@access-emanate.com
(415) 844-6252