Business Phone System for Restaurants

Running a restaurant has its unique challenges, but your phone system doesn’t need to be one of them. An effective telephone system can be a comprehensive solution to your communication needs. For features that range from taking customer reservations to communicating with suppliers and giving management remote access, restaurants are choosing Ooma Office for their telephone solution.

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An Affordable Phone System for your Restaurant

Ooma has found a way to make phone service sound better and cost less. Using VoIP technology that transmits telephone calls over the Internet instead of through telephone lines or cell phone towers, phone calls cost less than traditional phone service, and Ooma passes those savings along to customers. Service starts at $19.95 per month for each user, and additional users can be added at any time.

The advanced digital technology also enables Ooma to provide customers with an array of features so your restaurant’s phone system can be customized to your business needs. There is a virtual receptionist, hold music, group rings, advanced voicemail, and different modes for taking calls during the business day and after hours. There is caller ID and name service, free number transfer, and a free toll-free number available. Additionally, you can set up multiple extensions for different contacts, front-of-house employees and back-of-house employees, and even different locations through the use of mobile apps.

Streamlining Incoming Calls

The first point of contact with your customers is critical, and it needs to be professional. And in the fast-paced restaurant environment, streamlining calls saves your staff valuable time. The Ooma Virtual Receptionist can direct callers to the right extension so calls for the administrative offices don’t have to pass through the reservations desk. The system can also be customized to help you field frequent customer questions, such as physical address information and business hours. Call groups and multi-ring features can also be customized so you can be sure that a phone call will never go unanswered.

Handling restaurant reservations is not an easy task. Between juggling requests across the weekly calendar and addressing walk-ins, there are many details to keep track of, and nothing should slip through the cracks. That’s why the Ooma Office Caller ID with name and call logs can be just the thing to keep all your reservation listings on point.

Remote Phone Access

Remote access to your business phone system is a valuable phone feature for restaurants. Using the Ooma Office app, your cell phone has the capability to make and receive calls as though you were at the office. Outgoing calls will show your work number so you can maintain a consistent and professional impression. The app has been especially useful for restaurant management to work with suppliers while they are on the go, and it also comes in handy for restaurant delivery drivers to be accessible through the business phone system while they’re out making deliveries. We’ve even seen restaurants use the app as a way to network multiple locations of the same restaurant chain. So whether the customer is calling the downtown location or the waterfront one, they’ll use the same telephone number, and the virtual receptionist can transfer calls between locations.

Learn more about Ooma Office’s features or sign up for a live demo at https://www.ooma.com/office/.

Calculate your savings

Enter the number of users your business requires and your current monthly phone bill.

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Your projected savings over 3 years


1st Year $1861.84
2nd Year $4023.64
3rd Year $6185.44

Your estimated costs:

Monthly costs
Users: 3

Cost per user: $19.95

Total monthly cost: $59.85

* Hardware costs, monthly applicable taxes and fees are not included. Telephones purchased separately.

Enterprise-grade phone service built for restaurants

Calling Features

  • Unlimited calling in U.S. and Canada
  • Low international rates
  • Caller-ID and name
  • 911 service
  • FREE number transfer
  • Toll-free numbers available

Setup

  • Easy installation
  • Wireless phone extensions
  • 24/7 customer support
  • Option to use select IP Phones
  • Web Admin Portal
  • Analog phone support

Office Features

  • Virtual receptionist
  • Extension dialing
  • Voicemail
  • Call transfer
  • Call log
  • Modes for business and after hours
  • Ring groups
  • Music on hold
  • Conference bridge
  • Virtual Fax
  • Extension-to-Extension calling
  • Dial-by-name

Mobility Features

  • Call forwarding
  • Voicemail forwarding
  • Multi-ring
  • Virtual extensions
  • Voicemail audio email attachments
  • Smart Phone App: 2-phone-in-1

One-touch IP Phone Features

  • Three way conference
  • Do Not Disturb
  • Blind transfer (1-step transfer)
  • Supervised transfer (2-step transfer)
  • Extension dialing
  • Call on hold
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