Business Phone System for Franchises

Phone communication is critical to running a successful business. With Ooma Office phone service, your franchise can streamline its communications and offer customers top-quality service. Included are advanced telephone features such as seamless integration between your desk phone and cell phone.

Call 877-353-5174 to learn more.

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Ooma Office

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Based on 73 reviews


Best Business Phone Systems for Franchises

As the operator of a franchise, you’ve done your homework to mitigate risk and ensure the success of your business while adhering to brand standards. For behind the scenes decisions like which phone service to get, we understand that quality products can streamline your operations and help you be more successful.

We think you’ll agree that choosing Ooma Office for your franchise’s phone system is good for your business and good for your bottom line.

Ooma Makes You Look Good

Whether your franchise is a sandwich shop, hotel chain, financial firm, or a convenience store, the robust set of features offered with Ooma Office provide your business with a comprehensive communications solution.

With Ooma Office, all of your client communications will sound top of the line. Features include a virtual receptionist to greet customers, direct calls, and provide information on location and business hours. The phone system offers extension dialing, call transferring, after-hours modes, and virtual fax. Ring groups and multi-ring features can be customized so you can be sure that a phone call will never go unanswered. Call logs can help track client communications. There is crystal-clear audio quality, music on hold for when people wait, and a conference bridge for meetings.

These enterprise-level features are typically only available as add-ons or with high-cost phone plans, but with Ooma Office, they’re all included in one affordable price. At Ooma, we believe that phone service can be easy, affordable, and comprehensive That’s why all customers have access to all of the available features.

Flexible Phone Service With Mobile Access

For franchise operators who are not always onsite or businesses that need location flexibility, the Ooma Mobile App offers seamless integration between your desk phone and your cell phone. With the Ooma Mobile App, calls made to the main business numbers can be transferred to your extension, which will then ring on your mobile device via the app. Similarly, you can use the app to make outgoing calls from your work line, transfer callers to other extensions, check your voicemail, and do everything else that you would do with your desk phone.

We’ve even seen businesses use the app as a way to network multiple locations of the same chain. So whichever location the customer is calling, they can use the same telephone number, and the virtual receptionist can transfer calls between locations.

Affordable and Award-Winning Service

We’re not the only ones who think that Ooma is a great solution for business phone service. Ooma has been named the #1 VoIP phone service provider in the PCMag Business Choice Awards for the past four years, outranking other VoIP service providers like Vonage, RingCentral, Google, Skype, and Verizon. We’re so pleased that both Ooma users and PCMag editors think we are providing excellent business telephone service.

While typically award-winning phone service is only available at high-dollar rates, the rates for Ooma Office are much lower than what is available with other phone companies. In fact, our users report an average savings of $6,185.44 over three years. See how much your business will save on phone service by using Ooma’s interactive savings calculator.

Can it really be possible to provide more features and flexibility than a traditional phone service while charging less? Yes. Because Ooma Office uses VoIP technology to route calls over the Internet rather than through the phone lines or cell towers, we’re able to offer more efficient telephone service at a lower cost.

Monthly costs are just $19.95 per user, and Ooma Office is scalable so you can add additional users as your staff grows. Included is a free number transfer if your business has a phone number that you want to keep. Alternatively, we can provide you with a new phone number in your preferred area code or a toll-free number.

From streamlining business operations to maintaining professional communications with customers, Ooma Office phone service can make your business more productive and more professional.

Learn more about Ooma Office’s features or sign up for a live demo at

Calculate your savings

Enter the number of users your business requires and your current monthly phone bill.

Click here to recalculate

Your projected savings over 3 years

1st Year $1861.84
2nd Year $4023.64
3rd Year $6185.44

Your estimated costs:

Monthly costs
Users: 3

Cost per user: $19.95

Total monthly cost: $59.85

* Hardware costs, monthly applicable taxes and fees are not included. Telephones purchased separately.

Enterprise-grade phone service built for franchises

Calling Features

  • Unlimited calling in U.S. and Canada
  • Low international rates
  • Caller-ID and name
  • 911 service
  • FREE number transfer
  • Toll-free numbers available


  • Easy installation
  • Wireless phone extensions
  • 24/7 customer support
  • Option to use select IP Phones
  • Web Admin Portal
  • Analog phone support

Office Features

  • Virtual receptionist
  • Extension dialing
  • Voicemail
  • Call transfer
  • Call log
  • Modes for business and after hours
  • Ring groups
  • Music on hold
  • Conference bridge
  • Virtual Fax
  • Extension-to-Extension calling
  • Dial-by-name

Mobility Features

  • Call forwarding
  • Voicemail forwarding
  • Multi-ring
  • Virtual extensions
  • Voicemail audio email attachments
  • Smart Phone App: 2-phone-in-1

One-touch IP Phone Features

  • Three way conference
  • Do Not Disturb
  • Blind transfer (1-step transfer)
  • Supervised transfer (2-step transfer)
  • Extension dialing
  • Call on hold
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Upgrade to a smart business phone for only $19.95 per user/mo

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Upgrade to a smart business phone for only $19.95 per user/mo.