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How do I add additional users to Ooma Office?

After your initial setup, you can continue to expand the Ooma Office system as your business takes off. All of this is managed through Ooma Office Manager web portal, where you can add new users through the “Extensions” tab. You can choose from the following extension types:

  • User: Assigned to individual employees (including their own unique extension, voicemail, personal phone number, and personalized login for the Ooma Office web portal)

  • Ring group: Direct incoming calls to multiple users (great for companies with multiple departments)

  • Conference server: With a conference server extension, you can set up multiple conference rooms. This extension type comes with a dedicated phone number.

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