If you work in construction or as a general contractor, you know that on any given day, there can be a deluge of things to manage. From calls to suppliers, client calls and managing staff across multiple ongoing projects, your telephone is critical to your business’ success.
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Whether your business is just a small shop or a growing enterprise, the Ooma Office telephone system is customizable to meet the demands of your business. With a receptionist fielding calls at the office and managers working at different locations, a phone system needs to be flexible and scalable to grow as your business does.
Ooma lays the foundation from the very beginning. One Ooma Office base station is all you need to start, and additional users can be added as needed, with the maximum being 20 users per base station. This flexibility lets your telephone infrastructure grow as your business takes on new projects. And the system is easy to set up and customize, so you’ll rarely need to call in any IT help.
The key to Ooma’s flexible telephone service is the Ooma mobile app that lets you take your office phone with you when you’re away from your desk.
Rather than just using a personal cell phone line, Ooma’s app lets you make and receive calls using your work number. This provides a seamless and professional appearance to all your contacts, without any need to explain which phone number to call during which hours.
The call forwarding feature makes it easy to transfer calls, even when the staff is out on the job. No more taking messages or jotting down phone numbers. Clients who call the receptionist can be transferred to the owner, and suppliers who call the owner can be transferred to the project manager. Ooma’s technology works behind the scenes to provide an easy experience for everyone.
Additionally, the Ooma app lets you check voicemail remotely so you’ll never have to worry about missed messages. All users have their own voicemail, which can be customized to send notifications to email or SMS.
Before switching to Ooma, the managing partner of manufacturing company BASSG said of its previous phone service: “The costs were high, it was hard to reach people away from the office and the quality of the audio was poor. If your phone system doesn’t help you communicate clearly, then what good is it?” After the company switched to Ooma, incoming calls were quickly and easily routed to the correct person. “It makes our company seem more professional,” he said. “Ooma Office is the ideal phone solution for BASSG.”
Features like the virtual receptionist have had a huge positive impact on small to medium-sized businesses. This customizable tool can be set up to provide basic information, such as hours and location, as well as offer prompts so calls are routed to the appropriate person or department. Additionally, there are alternate options for use during business hours and for after business hours, so communication with your contacts will always be clear and free of frustration.
Jonathan Arndt, general manager of Colburn Construction, Inc., says, “The Virtual Receptionist is like adding another employee. I’m always confident that calls are routed to the right people.”
When buying construction materials, a cheaper product usually means lower quality. This is not the case when it comes to your phone service.
Ooma Office routes its calls over the Internet rather than through the phone lines or cell towers. This advanced technology solution results in a more efficient telephone service at a lower cost. In addition, the HD Voice technology brings an unprecedented level of realism to its high-quality audio. Customers also have access to a wide range of features, such as emergency 911 service, low international rates, a toll-free number, conference calls, virtual fax, call logs and more.
Can it really be possible to provide more features and flexibility than a traditional phone service while charging less? On average, our customers report that their savings after switching to Ooma Office were $1,862 in the first year and $6,185 after three years.
Arndt says, “We’ve cut our phone system costs from $300 per month to around $40 a month, and those cost savings go straight to our bottom line. There’s no reason not to get Ooma Office.”
To learn more about Ooma Office, visit https://www.ooma.com/office/business-phone-systems/
Call 877-959-6662 today.
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Upgrade to a smart business phone for only $19.95 per user/mo.