Ooma Reports Fourth Quarter and Fiscal Year 2017 Financial Results

Fourth Quarter Fiscal 2017 Financial Highlights: Revenue: Total revenue was $27.6 million, up 13% year-over-year. Subscription and services revenue increased 17% year-over-year to $24.0 million, and was 87% of total revenue. Product and other revenue decreased 6% year-over-year to $3.5 million, and was 13% of total revenue. Net Loss: GAAP net loss was $2.8 million, […]

Palo Alto, CA - Tuesday, March 7th, 2017

Fourth Quarter Fiscal 2017 Financial Highlights:

  • Revenue: Total revenue was $27.6 million, up 13% year-over-year. Subscription and services revenue increased 17% year-over-year to $24.0 million, and was 87% of total revenue. Product and other revenue decreased 6% year-over-year to $3.5 million, and was 13% of total revenue.
  • Net Loss: GAAP net loss was $2.8 million, or $0.16 per basic and diluted share, compared to GAAP net loss of $3.2 million, or $0.19 per basic and diluted share, in the fourth quarter of fiscal 2016. Non-GAAP net loss was $0.2 million, or $0.01 per basic and diluted share, compared to non-GAAP net loss of $1.6 million, or $0.10 per basic and diluted share, in the fourth quarter of fiscal 2016.
  • Adjusted EBITDA: Adjusted EBITDA was $0.2 million for the fourth quarter of fiscal 2017 compared to ($1.3) million in the prior year period.

Fiscal Year 2017 Financial Highlights:

  • Revenue: Total revenue was $104.5 million, up 18% year-over-year. Subscription and services revenue increased 25% year-over-year to $91.1 million, and was 87% of total revenue. Product and other revenue decreased 15% year-over-year to $13.4 million, and was 13% of total revenue.
  • Net Loss: GAAP net loss was $12.9 million, or $0.74 per basic and diluted share, compared to GAAP net loss of $14.1 million, or $1.38 per basic and diluted share, in fiscal 2016. Non-GAAP net loss was $2.7 million, or $0.16 per basic and diluted share, compared to non-GAAP net loss of $8.5 million, or $0.84 per basic and diluted share, in fiscal 2016.
  • Adjusted EBITDA: Adjusted EBITDA was ($1.4) million for fiscal 2017 compared to ($6.5) million in the prior year period.

For more information about non-GAAP net loss and Adjusted EBITDA, see the section below titled “Non-GAAP Financial Measures” and the reconciliation provided in this release.


“We are executing well on our broad vision to develop our small business customer base and expand beyond telephony into new services,” said Eric Stang, chief executive officer of Ooma. “Ooma delivered strong financial results in the fourth quarter and for fiscal 2017, driven primarily by our high growth in Ooma Office. Looking ahead to fiscal 2018, we intend to continue the growth of our small business customer base, add new services on our platform, and invest in new innovation and partnerships. Our collaboration with WeWork is an exciting new development for us and opens a new channel with a major global partner.”

Recent Business Highlights:

  • Announced Ooma Office was selected as an official provider of cloud-based business phone services to WeWork members in the United States and Canada.
  • Introduced Ooma Home Security, a comprehensive do-it-yourself home security and monitoring solution that alerts users of events within their homes.

Business Outlook:

For the first quarter fiscal 2018, Ooma expects to report:

  • Total revenue between $27.8 million to $28.4 million.
  • GAAP net loss in the range of $3.3 million to $3.8 million, and non-GAAP net loss in the range of $0.4 million to $0.7 million.
  • GAAP net loss per share in the range of $0.18 to $0.21, and non-GAAP net loss per share in the range of $0.02 to $0.04 based on approximately 18.3 million basic and diluted weighted average common shares outstanding.

For the full fiscal year 2018, Ooma expects to report:

  • Total revenue in the range of $121.0 million to $124.0 million.
  • GAAP net loss in the range of $13.4 million to $14.9 million, and non-GAAP net loss in the range of $1.5 million to $2.5 million.
  • GAAP net loss per share in the range of $0.71 to $0.79, and non-GAAP net loss per share in the range of $0.08 to $0.13 based on approximately 18.8 million basic and diluted weighted average common shares outstanding.

The following is a reconciliation of GAAP net loss to non-GAAP net loss and GAAP basic and diluted earnings per share to non-GAAP basic and diluted earnings per share guidance for the fiscal first quarter and the fiscal year ending January 31, 2018:
Ooma fiscal report 2017

Conference Call Information:

Ooma will host a conference call and live webcast for analysts and investors at 5:00 p.m. Eastern time today, March 7, 2017. The news release with the financial results will be accessible from the company’s website prior to the conference call. Parties in the United States and Canada can access the call by dialing +1 (888)-271-8583, using conference code 6156581. International parties can access the call by dialing +1 (913)-312-1507, using conference code 6156581.

The webcast will be accessible on Ooma’s investor relations website at http://investors.ooma.com for a period of one year. A telephonic replay of the conference call will be available through Tuesday, March 14, 2017. To access the replay, parties in the United States and Canada should call +1 (888)-203-1112 and enter conference code 6156581. International parties should call +1 (719)-457-0820 and enter conference code 6156581.

Non-GAAP Financial Measures

In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures, including: non-GAAP net loss, non-GAAP net loss per share, non-GAAP gross profit and gross margin, non-GAAP operating loss, and Adjusted EBITDA. Adjusted EBITDA represents the net loss before interest and other income, depreciation and amortization and other non-GAAP expenses.

These non-GAAP financial measures exclude non-cash stock-based compensation expense and related taxes, amortization of intangibles, the change in fair value of our acquisition-related contingent consideration, change in fair value of warrants and write-off of non-cash deferred debt issuance costs.

These non-GAAP financial measures are presented to enhance investors’ understanding of the results of Ooma’s core business operations. Ooma considers these non-GAAP financial measures to be useful measures of the operating performance of the company, because they contain adjustments for unusual events or factors that do not directly affect what management considers to be Ooma’s core operating performance, and are used by the company’s management for that purpose. Management also believes that these non-GAAP financial measures allow for a better evaluation of the company’s performance by facilitating a meaningful comparison of the company’s core operating results in a given period to those in prior and future periods. In addition, investors often use similar measures to evaluate the operating performance of a company.

Non-GAAP financial measures are presented for supplemental informational purposes only to aid an understanding of the company’s operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP, and may be different from non-GAAP financial measures presented by other companies. A limitation of the non-GAAP financial measures presented is that the adjustments relate to items that the company generally expects to continue to recognize. The adjustment of these items should not be construed as an inference that the adjusted gains or expenses are unusual, infrequent or non-recurring. Therefore, both GAAP financial measures of Ooma’s financial performance and the respective non-GAAP measures should be considered together. Please see the reconciliation of non-GAAP financial measures to the most directly comparable GAAP measure in the tables below.

Disclosure Information

Ooma uses the investor relations section on its website as means of complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor Ooma’s investor relations website in addition to following Ooma’s press releases, SEC filings, and public conference calls and webcasts.

Legal Notice Regarding Forward-Looking Statements

This press release contains forward-looking statements under the Private Securities Litigation Reform Act of 1995. In particular, statements regarding future economic performance, finances, and expectations and objectives of management constitute forward-looking statements. Forward-looking statements can be identified by the fact that they do not relate strictly to historical facts and generally contain words such as “believes,” “expects,” “may,” “will,” “should,” “seeks,” “approximately,” “intends,” “plans,” “estimates,” “anticipates,” and other expressions that are predictions of or indicate future events and trends and that do not relate to historical matters. In particular, this press release includes forward looking statements regarding continued growth of our subscriber base, the strength and quality of our SaaS platform, our competitive advantage serving small business, home and mobile customers, and improvement in our financial performance. Although the forward-looking statements contained in this press release are based upon information available at the time the statements are made and reflect management’s good faith beliefs, forward-looking statements inherently involve known and unknown risks, uncertainties and other factors, which may cause the actual results, performance or achievements to differ materially from anticipated future results. Important factors that could cause actual results to differ materially from expectations include, among others: our inability to attract new customers on a cost-effective basis; our inability to retain customers; intense competition; our reliance on retailers and reseller partnerships to sell our products; our reliance on vendors to manufacture the on-premise appliances and end-point devices we sell; our reliance on third parties for our network connectivity and co-location facilities; our reliance on third parties for some of our software development, quality assurance and operations; our reliance on third parties to provide the majority of our customer service and support representatives; our limited operating history; and interruptions to our service. You should not place undue reliance on these forward-looking statements, which speak only as of the date hereof. We do not undertake to update or revise any forward-looking statements after they are made, whether as a result of new information, future events, or otherwise, except as required by applicable law.

The forward-looking statements contained in this press release are also subject to other risks and uncertainties, including those more fully described in our filings with the Securities and Exchange Commission, including the risk factors contained in our Quarterly Report Form 10-Q for the quarter ended October 31, 2016, filed with the SEC on December 9, 2016. The forward-looking statements in this press release are based on information available to Ooma as of the date hereof, and Ooma disclaims any obligation to update any forward-looking statements, except as required by law.

Investor Relations:

Cynthia Hiponia or Erin Rheaume
The Blueshirt Group for Ooma, Inc.
ir@ooma.com
(650) 300-1480

About Ooma, Inc.

Founded in 2004, Ooma creates new communications experiences for small businesses and consumers. Its smart platform serves as a communications hub, which offers cloud-based telephony and other connected services. Ooma combines PureVoice HD call quality and innovative features with mobile applications for reliable anytime, anywhere calling. The company has been ranked the No. 1 home phone service for overall satisfaction and value for five consecutive years by the leading consumer research publication. Ooma is also partnering with connected device makers to create smarter offices and homes. Ooma is available in stores and online from leading retailers. For more information about Ooma, please visit www.ooma.com or follow us on Twitter, LinkedIn or Facebook.

Ooma, Ooma Telo, Ooma Office, PureVoice and the Ooma logo are trademarks of Ooma, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.

The detailed terms and conditions of Ooma's products, services, and support are fully set forth in the Terms and Conditions, available online under the "legal" tab on the bottom navigation bar of the Ooma Web site.

Vanessa Piccinini / Access Emanate Communications
AECTeamOoma@access-emanate.com
(415) 844-6252