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#63250 by Bobby B
Thu Aug 26, 2010 4:20 pm
Correction to the bulk rates info:

If you have the bulk rate plan (basic/core) all calls to countries will be at the bulk rate. If you have the bulk rate + 1000 minutes plan (premier), all calls to countries will also be at the bulk rate, even if you talk for more than 1000 minutes. The 1000 minutes only applies to 1000 minutes of free calls to the 70 countries.
#63575 by Bobby B
Mon Aug 30, 2010 2:11 pm
Yep, the edits look good.

We probably should stick this info in a KB article since there's a lot of good info here - let me ask our tech writer to draft something.
#64232 by Bobby B
Wed Sep 08, 2010 5:27 pm
The Basic 1000 minutes to 70 countries international plan does not include US destinations, so calls to US numbers will still be billed at the regular rates from your Ooma Mobile iPhone app (1.9 cents/min).

We do plan on introducing an Ooma Mobile plan within the next couple months that will include some number of free minutes per month for US numbers using the Ooma Mobile iPhone App.
#65071 by lbmofo
Sun Sep 19, 2010 10:47 pm
For a new Core user, I suppose because they have Premier trial, they only have the option to buy the 500 or 1000 min plan meant for Premier users.

Let's say they buy the 1000 min plan meant for Premier, what happens when their Premier trial expires? Will the plan automatically revert to Basic 1000?

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