Whatever made you think that you would be able to use it in the first place or that it would be free.Morpheus wrote: The feature was just there. Add a Bluetooth dongle to the Ooma Telo and go. Now they decide that this is something that they can use to leverage on basic subscribers by pushin a firmware update to disable the feature, then turn around and force the basic subscribers to purchase the Premier service to get it turned back on. This is just sleazy practice.
Sometimes, companies have loopholes in their system. When they find out that customers are getting something they shouldn't they fix the issue and close the loophole. With T-Mobile prepaid, customers found out they could change from paygo to pay-by-the-day and then back again and their expiration would be extended for a year. Of course, they were getting something for nothing and T-Mobile eventually fixed it.
For you think that they don't have the right to close a loophole that is giving their customers something they were not entitled to for free, is pretty unbelievable.