outgoing calls ok: no incoming calls

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OldMacGuy
Posts: 30
Joined: Sat Feb 13, 2010 10:13 pm

outgoing calls ok: no incoming calls

Post by OldMacGuy » Mon May 10, 2010 3:39 pm

I moved my Ooma Telo from FL to MI. I was able to set up Telo to get dial tone and make outgoing calls on both lines (one has area code from FL, the other MI). However, all incoming calls go to voice mail without ringing my phones.

Also, the voice mail "envelope" is glowing red and I am unable to change color to blue ( I have deleted all voicemails)

Thanks

murphy
Posts: 7251
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: outgoing calls ok: no incoming calls

Post by murphy » Mon May 10, 2010 3:48 pm

OldMacGuy wrote:I moved my Ooma Telo from FL to MI. I was able to set up Telo to get dial tone and make outgoing calls on both lines (one has area code from FL, the other MI). However, all incoming calls go to voice mail without ringing my phones.

Also, the voice mail "envelope" is glowing red and I am unable to change color to blue ( I have deleted all voicemails)

Thanks
Seeyour other post.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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