Prepaid doesn't show cost of the call..

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Posts: 11
Joined: Sat Jan 16, 2010 5:48 pm

Prepaid doesn't show cost of the call..

Post by joedaddy » Fri Mar 12, 2010 10:23 am

the prepaid account call log doesn't update with the latest call and cost of the call..
i think ooma is charging me a lot more than it's supposed to wiht international call.. and i find the support email slow and often with wrong answers..

like i asked them if 3.5 connection fee is charged on every international call, and they said NO, but i found out it was a "yes" which kills the "lower" cost of the calls..

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Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle

Re: Prepaid doesn't show cost of the call..

Post by lbmofo » Wed Apr 14, 2010 3:42 pm

"A 3.9¢ connection fee applies to all (international) calls. This fee is waived for subscribers of our International Bundle."
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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