Telo and Hub are disconnecting and reconnecting.

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MikeekiM
Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

Re: Telo and Hub are disconnecting and reconnecting.

Post by MikeekiM » Thu Jan 21, 2010 2:25 pm

It is 2:25PM Pacific, and my hub and scouts are still constantly going blue and red...
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

doug
Posts: 155
Joined: Wed Apr 29, 2009 12:24 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by doug » Thu Jan 21, 2010 2:27 pm

WayneDsr wrote:Thanks for Call Forward on Internet Outage! Working great!Wayne
Unfortunately, it seems multiring did not work as well. During the period my Telo was blue, I could call it and my cell phone would also ring. When the Telo was red, calling it would not multiring my cell phone. So I had no indication of calls at all. :(

I figured that suggested the problem was on the server end, making it not able to perform the multiring. However, I would have guess that would affect CF on internet outage too. If it did not for you, that suggests it is handled by a different server than the multiring.

Interesting.

Too bad we can't specify both CF on outage and multiring at the same time.

kdmc69
Posts: 502
Joined: Wed Aug 27, 2008 1:15 pm
Location: Raleigh, NC

Re: Telo and Hub are disconnecting and reconnecting.

Post by kdmc69 » Thu Jan 21, 2010 2:35 pm

My Telo is still disconnecting also. And it just happened while I was on a call. The weird thing is that I did not lose the party on the other end of the call even though the Telo was flashing RED. We continued our conversation with no problem???
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2

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The Talker
Posts: 134
Joined: Thu Dec 17, 2009 7:28 pm
Location: Southern California

Plop-Plop-Fizz-fizz

Post by The Talker » Thu Jan 21, 2010 2:47 pm

I am so glad I am not going whacko! I thought for sure I was doing something wrong.... so this time it's THEM and not me. Plop-plop-fizz-fizz oh what a relief it is....
WayneDsr wrote:For the last half hour my Telo and hub are disconnecting and reconnecting. It is 3:45 pm and both my Telo and hub are down.
Shortly they will connect again. Been doing this for a half hour. Internet is up solid....
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Jay521
Posts: 36
Joined: Mon Oct 05, 2009 3:09 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by Jay521 » Thu Jan 21, 2010 2:54 pm

Brett wrote:I am still getting the disconnects too.
Still up and down every few minutes!!

FloridaJohn
Posts: 23
Joined: Sat Oct 03, 2009 2:53 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by FloridaJohn » Thu Jan 21, 2010 3:03 pm

Still happening here.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Telo and Hub are disconnecting and reconnecting.

Post by WayneDsr » Thu Jan 21, 2010 3:12 pm

It is still happening here with the Telo only. By the way, I am using MULTI-RING and not CALL FORWARDING ON INTERNET OUTAGE and it's working just fine.

Wayne
ooma customer since January 2009
ooma hardware: core (hub/scout) and Telo
Lifetime Premier Member

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scottlindner
Posts: 1003
Joined: Sun May 17, 2009 4:47 am
Location: Colorado Springs, CO

Re: Telo and Hub are disconnecting and reconnecting.

Post by scottlindner » Thu Jan 21, 2010 3:17 pm

WayneDsr wrote:It is still happening here with the Telo only. By the way, I am using MULTI-RING and not CALL FORWARDING ON INTERNET OUTAGE and it's working just fine.

Wayne
Here too. Just happeend a minute ago. Several times repeatedly.

Obviously Ooma is aware of it and is working it so I'm not gonna get too concerned. Earlier when I first noticed it I checked the forums and there were no posts on it. I didn't have time to post (baby's have such short fuses when you are ignoring them) but I was concerned after doing some checking and no posts on the forum I was concerned my hardware was failing. I tell ya, I'm much happier it's a server outtage with Ooma! :)

Scott

DMedwick
Posts: 1
Joined: Thu Jan 21, 2010 3:24 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by DMedwick » Thu Jan 21, 2010 3:25 pm

Same here in central jersey, just started today.

ianlin
Posts: 30
Joined: Thu Dec 10, 2009 2:57 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by ianlin » Thu Jan 21, 2010 4:04 pm

Same here in Northern California. Still going on as I write this post.

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